Who do I contact in case of an emergency?
For emergencies, dial 9-1-1. If you have an alarm system, your alarm company will need to contact the Communications Department at (830) 249-8645 to get an alternate emergency contact number. For general questions the Fire Department is normally available Monday through Friday from 8:00 am to 4:00 pm, at (830) 249-3644.

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1. Why do I see fire trucks from different departments responding to the same incident?
2. What is the best type of fire extinguisher for my house?
3. What equipment or apparatus does the Fire Department have?
4. Why is a fire engine sent when I call an ambulance?
5. How do I obtain a copy of an incident report?
6. How do I know if there is a burn ban in effect?
7. Who do I contact in case of an emergency?
8. What is the mailing address for the Fire Department?
9. Does the fire station give tours?
10. Why is it necessary to post my street number?
11. Should I have a smoke detector in my home?
12. Is the Boerne Fire Department a paid or volunteer department?