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2022 Bond Election

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1. What is a general obligation bond?

Over the past 50 years, the City of Boerne has utilized general obligation (GO) bonds to restore, replace, and expand infrastructure and capital assets across the city. GO Bonds are a debt obligation issued by local governments to fund public purpose capital improvements, such as roads and public facilities. GO bonds are secured by and payable from the City’s pledge of ad valorem tax levied on all taxable property within the City. GO Bonds are proposed and voted on in citywide elections.

2. How did residents vote in past Bond Elections?

Since 1972, the City of Boerne City Council has sent four Bond Elections to the voters for their approval. Below is a brief timeline and background on those elections. 

September 1972 – The Boerne City Council voted to seek voter approval of the issuance of $1.07 million for utility improvements and extensions. There were three proposals on the ballot, and all three were approved by voters. 

Prop 1: $1,025,000 for waterworks improvements and extensions. For = 201, Against = 21 

Prop 2: $28,000 for sewer improvements and extensions. For = 205, Against = 16

Prop 3: $17,000 for natural gas improvements and extensions. For = 200, Against = 20

April 1987 – The Boerne City Council voted to seek voter approval of the issuance of $3 million for street improvements, fire station facilities and library facilities. There were four proposals on the ballot, and two were approved by voters.

Prop 1: $2,000,000 for street improvements. The project included Esser Road, Oak Park, W. Highland, W. Hosack, Advogt, Frey, Hickman, Kronkosky, Schweppe, Becker, Stahl, James, Theissen, Plant, Live Oak, Frederick, Schleicher, North, Johns Road, Phil Wilson, Dailey, Roeder. For = 360, Against, 287

Prop 2: $625,000 for fire station facilities. For = 342, Against = 301 

Prop 3: $300,000 for street improvements for West Theissen Street Crossing. For = 165, Against = 469

Prop 4: $75,000 for library facilities. For = 242, Against = 395

November 2001 – The Boerne City Council voted to seek voter approval of the issuance of $3.625 million for street and drainage improvements and to purchase and equip a new fire truck. 

Prop 1: $2,740,000 to construct street and drainage improvements and purchase land (widen and realign Esser Road at River Road). For = 87, Against = 77 

Prop 2: $525,000 to purchase and equip a new firetruck. For = 84, Against = 80

May 2007 – The Boerne City Council voted to seek voter approval of the issuance of $21.47 million public safety upgrades, a new library, green space/land acquisition, trail/sidewalk improvements. 

Prop 1: $10,250,000 for public safety projects including a new Police Department Headquarter, Municipal Court, Expansion and remodel of Fire Station No. 1. For = 866, Against = 418

Prop 2: $5,000,000 for a new municipal library. For = 860, Against = 446

Prop 3: $830,000 to construct new sidewalks. For = 863, Against = 419

Prop 4: $1,990,000 for municipal trails and pedestrian paths. For = 745, Against = 556

Prop 5: $3,400,000 for parks improvements and purchase land for future park space. For = 813, Against = 493

3. How much did taxes increase for the 2007 Bond Election and are the projects completed?

Voters approved raising the tax rate by six cents, however, due to the increase in property values within the City limits, the collections were higher than expected and the tax rate was ultimately increased just two cents. All projects from the 2007 Quality of Life Bond have been completed.

• The Boerne Police and Municipal Court Complex opened in November 2010.
• Northside Park was purchased in 2008 and the Skate Park, restrooms and playground were opened in 2010.
• The Boerne Fire Department expansion/renovation was complete in March 2011.
• The Patrick Heath Public Library was completed in April 2011 and opened to the public on June 4, 2011.
• Sidewalks were completed in 2011 and 2012.
• River Road Park renovation was completed in summer of 2012.

4. What is the easiest way to learn more information about the Bond Election?

The City of Boerne has an entire website for information related to the Bond Election -- boerne-tx.gov/bond2022 

5. If the 2022 Quality of Life Bond goes to the ballot and is approved by voters, will it increase the property taxes paid by homeowners who are 65 or older?

Homeowners who are 65 or older will not see a tax increase if voters approve the 2022 Quality of Life Bond.

6. What if I have a question or comment about the proposed Boerne Quality of Life Bond?

Questions and comments about potential 2022 Boerne Quality of Life Bond can be directed to [email protected]

7. When would the first bond projects be under construction?

If the bond goes to the ballot and passes in November 2022, the City will develop a project bid schedule. The first bonds would likely be issued in early 2023 to allow the projects to start as soon as possible.

8. Will the Quality of Life Bond Election bond increase taxes?

If voters approve the propositions, no tax rate increases would be considered until the City's Fiscal Year 2023-24 budget process which is finalized in September 2023. At that time, the City would determine if an increase in the tax rate would be required to fund the issued debt. Over the life of the $36 Million in general obligation bond debt, there is a potential for a tax rate increase of up to 6 cents per $100 in assessed property value. The City works diligently to balance property tax rates with needs for other services, such as police, fire, transportation, and more.

9. How have residents been involved in developing this bond?

Residents are the drivers of the development of this bond. Over the past five years the City has solicited resident’s feedback during our 2018 Master Plan creation, Community Transportation Committee, and with our first-ever Citizen Survey in 2021. Most responders said they want to see the City focus on investing in roads and intersections, green space, and managing and improving mobility. Read the full Citizen Survey here.

10. How does a bond work?

A general obligation bond (GO bond) is a common financial tool used by governments that is secured by and payable from a pledge of ad valorem tax levied on all taxable property within the City to repay bondholders over the life of the bonds.

Generally, banks or bond underwriters provide a governmental entity funds up front for capital projects to allow for the construction of large projects the entity wouldn’t otherwise be able to fund in one fiscal year. The governmental entity then repays those funds, including interest, over time.

In Texas cities like Boerne, GO bonds are typically sold in a competitive sale to ensure the lowest interest rate. Interest on the bonds is tax exempt to the bondholders because the City of Boerne is a government entity and the projects are public projects. 

11. How does the City currently pay for projects?

The City currently funds projects several ways, including through our general fund, enterprise funds, sales taxes, sale of bonds, development impact fees, and cost sharing with federal and state funding sources.

12. Why not just do these projects on a pay-as-you-go basis?

The City works to maximize the annual capital improvement budget each year, but like most cities our size, our infrastructure needs are greater than what annual funding can support. GO bonds offer the City a cost-effective financial tool to address a large number of both deferred maintenance and new infrastructure projects over the course of several years. By matching a project’s funding to the number of years the facility, park, or roadway will be in service, every generation of taxpayer who uses that asset will help pay for it. 

13. Who would buy the GO bonds?

If the bond is approved, we will not know who will buy the GO bonds until they are sold in the market. Boerne typically sells bonds competitively but will choose a negotiated sale or private placement if it is in the best interest of the City of Boerne and our taxpayers.

14. How long would the City be paying off the bond?

The timeline varies based on the project. Federal tax law does not allow the City to sell bonds that exceed the useful life of the project being financed. So, if a road is expected to last 20 years, the bond cannot exceed 20 years.

15. How was the proposed Northside Community Park designed?

What we have available right now is not the final design, but simply meant to highlight the many features that are planned for the park. Those many features were identified by residents in the citizen survey and the 2017 Parks Master Plan. In working with the group that helped design the proposed plans for Northside the No. 1 goal was to maintain all healthy native trees. So, where the roadway goes down on the left side of the park, all those parking spots and the drive itself were designed and placed to go around the trees. Same goes for the dog park, the trees will be incorporated into the space. While some of the features will likely move around a bit if the park is developed the No. 1 goal of maintaining all healthy native trees will remain. Lastly, while not shown in the drawings yet, the end result will also mean more trees will be planted across the park increasing the overall tree count. 

 

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Animal Care Services

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1. I found a pet, what should I do?

If you find a pet, call the shelter at (830) 249-2456 to have the staff pick up the animal or take the animal to 330 South Esser Road. Delay in reporting a found animal prevents its fast return to the rightful owner.

2. My neighbor's dog keeps barking. What can I do?

If the dog is barking during normal business hours, you may call the Boerne Animal Care Services at (830) 249-2456 to make a report and an Animal Control Officer will come and observe the dog barking. After hours, you may call the Boerne Police Department at (830) 249-8645 to make a report and a police officer will come and observe the dog barking. if barking is heard, an officer will contact the dog owner and notify them of the issue. If no correction is made and several confirmed barking reports are made, the dog owner may receive a citation for barking dog.

3. I have lost a pet, what should I do?

If you have lost a pet, contact Animal Care Services as soon as possible at (830) 249-2456 or visit the shelter at 330 South Esser Road. The shelter maintains a daily log for lost and found animals.

4. Is my cat/dog required to have a city license even if it is an indoor only pet?

Yes. Cats and dogs, even inside only, are required to have a current rabies vaccination and an annual city license. Learn how to legally license your pet with ACS. Dogs and cats may not cause a public nuisance.

5. Am I allowed to trap wildlife at my home or business?

Yes, you are allowed to use a live trap to trap nuisance wildlife or cats on your property. You can request Animal Care Services set traps for you free of charge by calling the shelter at (830) 249-2456. We set Monday - Thursday and pick up traps on Friday. Residents may also purchase their own live traps and can either bring the trapped animal to the animal shelter at 330 South Esser Rd. or call ACS to pickup at the location. Residents may set traps Sunday night through Thursday and have ACS pick up trapped animals Monday - Friday. We ask residents not trap during weekends or holidays.

6. My cat has been causing problems for my neighbors what can I do?

Make a "sand box" for your cats to use inside your yard. Attempt to keep your cats indoors at night when cats like to be more active. Have your cat microchipped to help identify the pet if it is taken to the Animal Shelter. Try alternative methods such as deterrent spays, use various plants in beds that cats dislike, and use resources available on the internet to deter unwanted cats.

7. What to do about cats causing a public nuisance?

Discuss with cat owner results of cats being allowed to roam into others yards i.e.: defecating/spraying in other yards, damaging cars or furniture, and fighting with other pets. Then always contact Animal Care Services for suggestions and alternative methods to trapping pets.

8. Where can I get my pet vaccinated?

Visit the Pet Vaccination Locations page on the Animal Care Services website to list of locations in Boerne.

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Annexation

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1. Why do cities annex property?

Cities annex to gain more control over land use and development in the Extraterritorial Jurisdiction (ETJ) of the City and to ensure that residents and businesses outside of the City's corporate limits who benefit from access to the City's facilities or services share the tax burden associated with constructing and maintaining those facilities and services. 

2. Does the City of Boerne have the authority to annex?

A Home Rule City may do what is authorized by its charter and not specifically prohibited by the Texas Constitution or State or Federal law. City Charter Section II. Boundaries states: additional territory may be annexed into the City in any manner and by procedure that may be provided by law, in addition to the following methods: annexation by ordinance, annexation by petition, and annexation by election.

3. What is the City's Extraterritorial Jurisdiction?

Extraterritorial Jurisdiction (ETJ) is defined as "the unincorporated area that is contiguous to the corporate boundaries of the municipality. The geographical extent of any city's ETJ is contingent upon the number of inhabitants of the city. For the City of Boerne, the geographical extent is one mile. 

4. What is a non-annexation agreement?

A Non-annexation agreement offers the property owner the option to continue current use of land for agricultural, wildlife, or timber management.  Upon City discretion, non-annexation agreements can also be offered to non-agricultural, timber, or wildlife properties. The non-annexation agreement would allow the property to continue to be in the ETJ and delay annexation until the property is developed or the use is changed. Properties identified for non-annexation agreement offers will receive an option for non-annexation for 10 years (with no change in current use of the property) with the option to renew the non-annexation agreement for up to 45 years maximum.

5. If I have questions, who do I call?

Call the Planning and Community Development Department at (830) 248-1501.

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Billing

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1. What type of deposits are accepted?

The City of Boerne will accept cash, check, or money orders for deposits. The city will also accept a savings assignment, bond, or letter of credit. All refunds and releases are based on your payment history. For more information, contact Utilities Billing at (830) 248-1535.

2. When will my deposit be refunded?

If you are a residential customer, your deposit will be credited to your utility account after your 12th month of  of continuous utility service with no more than one late payment. If you have a commercial account, your deposit(s) will be refunded after your 36th months of continuous utility service with no more than two late payments. For more information, contact Utility Customer Service at (830) 249-9511 option 1.

3. What if I have a question about my bill?

The Billing Department will be glad to assist you with understanding your bill. Call (830) 249-9511,  select option 1 and then option 3.

4. Is the reading on my bill estimated?

All meters are read on a monthly basis.  There may be unusual situations that will require us to estimate your meter occasionally. Some examples of these situations would be a locked gate, combo or key change on a lock, or an aggressive dog. We will always attempt to contact you before estimating a meter.

5. Are my meter readings correct?

The Billing Department will revisit your location to verify any questionable reading(s). We can show you how to read your meter(s) so you can monitor your usage(s).

6. How can I use so much water?

Residential water meters normally involve the installation of a 5/8" meter with a flow of 20 gallons of water per minute. This means that a faucet running completely open for one hour per day could register 360,000 gallons of water monthly on the meter. Customers should always use caution with water usage, monitoring outdoor watering and being alert for leaking faucets, toilets, standing water in the yard, or for soggy ground around outdoor faucets.

7. How do I apply for Utility Service?

The Utilities Customer Service office accepts applications for service. Their office is in City Hall at: 447 North Main Street, Boerne, TX 78006

In addition, Customer Service accepts applications via email at [email protected] and via Fax:  1-830-249-2580.

They may be contacted at (830) 249-9511.

8. What utilities are provided by the City of Boerne Utilities?

Electric, water, reclaimed water, gas, sewer, and trash services are provided to our customers. Customers receive one bill with all services included.

9. Where can I obtain additional information?

Contact the Utility Customer Service & Billing Department at (830) 249-9511. We will help you with any questions that you may have.

10. What if I move to a different address?

If you are still with our utility service, we can continue to draft your bill at your new location. You can let Utility Customer Service & Billing know that you would still like to have the bill drafted at your new location or you can contact the Customer Service & Billing Department at (830) 249-9511 option 1. If you move out of our service area, the draft automatically ceases with your final bill.

11. What if I change my financial institution or credit card company?

Contact us immediately at (830) 249-9511. We will need a current voided check or a current copy of your new credit card.

12. Can I specify how much you can draft from my account?

No. At this time, the amount of the entire utility bill is drafted for payment.

13. Can I select my draft payment date?

Unfortunately, due to our cycle billing process, this is not possible. Your bill due date will change monthly - due to the varying numbers of days in each month and scheduled holidays.

14. When paying by draft, how will I know that my bill has been paid?

Your account will be debited for the billed amount on the due date of your bill each month. You can verify your account balance by contacting the Customer Service office or the Billing office at (830) 249-9511.

15. Will I continue to receive a bill if I sign up for automatic drafting?

Yes. You will receive a bill each month with a breakdown of usage and charges. You will notice that the bill states: Paid by Draft.

16. After I submit my application, when will the drafting begin?

Drafting will begin the month following your application, on the due date of your bill. After applying for automatic draft, when you receive the first bill, contact the Billing office at (830) 249-9511 for verification of payment.

17. How much is the fee charged to be on automatic draft?

This service is free of charge to our customers. However, check with your financial institution to see if they charge any related fees.

18. Who can sign up for Automatic Draft?

Residential and Commercial customers who have utility accounts can sign up for Automatic Draft. Submit your application for Bank Draft or Credit Card Draft to the Utilities Billing office and they will do the rest. The ACH Draft Application can be faxed to (830) 248-1120 or mailed to:
402 E. Blanco Rd.
Boerne, TX 78006

ACH Draft Application

19. AMI FAQ'S

Click at the link AMI FAQ'S

20. How do I learn about utility availability?

To learn about utility availabilities in your area, please contact Utilities Administrative Supervisor Andrea Snouffer at [email protected] or by phone at 830-249-9511 (option 1).

21. How do I learn about the hardness of the water at my home or business?

To learn about the hardness of the water at your residence or business, please contact Utilities Regulatory Administrator Crystal Barrera at [email protected] or by phone at 830-249-9511 (option 1).

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Boerne Eclipse

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1. What is a total solar eclipse?

For a total solar eclipse to take place, the moon passes between the sun and Earth, completely blocking the face of the sun. Weather permitting, people located in the center of the moon’s shadow when it hits Earth will experience a total eclipse. The sky will become very dark for a few minutes, as if it were night. Normally, when looking at the sun, you can only see the photosphere, the bright surface.

However, extending about 5,000 km above the photosphere is the region of the solar atmosphere called the chromosphere. It is only seen during total solar eclipses, or with sophisticated telescopes, and its red and pinkish color gives the blackened moon a thin halo of color against the greyish corona. People in the path of a total solar eclipse can also see the sun’s corona, the outer atmosphere, which is otherwise usually obscured by the bright face of the sun. A total solar eclipse is the only type of solar eclipse where viewers can briefly remove their eclipse glasses, during the few moments when the moon is completely blocking the sun.

2. Where will the total eclipse happen?

The total solar eclipse will begin over the South Pacific Ocean. Weather permitting, the first location in continental North America that will experience totality is Mexico’s Pacific coast at around 11:07 a.m. PDT. The path of the eclipse continues from Mexico, entering the United States in Texas, and traveling through Oklahoma, Arkansas, Missouri, Illinois, Kentucky, Indiana, Ohio, Pennsylvania, New York, Vermont, New Hampshire, and Maine. The eclipse will enter Canada in Southern Ontario, and continue through Quebec, New Brunswick, Prince Edward Island, and Cape Breton. The eclipse will exit continental North America on the Atlantic coast of Newfoundland, Canada, at 5:16 p.m. NDT.

3. Besides totality, what should I look for?

Cool things are afoot before and after totality. Although the big payoff is the exact lineup of the sun, the moon, and your location, keep your eyes open during the partial phases that lead up to and follow it. As you view the beginning through a safe solar filter, the universe will set your mind at ease when you see the moon take the first notch out of the sun’s disk. Around the three-quarters mark, you’ll start to notice that shadows are getting sharper. The reason is that the sun’s disk is shrinking, literally approaching a point, and a smaller light source produces better-defined shadows. At about 85 percent coverage, someone you’re with will see Venus 34 degrees west-northwest of the sun. If any trees live at your site, you may see their leaves act like pinhole cameras as hundreds of crescent suns appear in their shadows.

4. View the 360 degree sunset.

During totality, take just a few seconds to tear your eyes away from the sky and scan the horizon. You’ll see sunset colors all around you because, in effect, those locations are where sunset (or sunrise) are happening.

5. Get a filter or eclipse glasses in advance.

Cardboard “eclipse” glasses with lenses of optical Mylar cost about $2. This will allow people to safely look directly at the sun. It filters out most of the light, all of the dangerous infrared and ultraviolet radiation, which tans our skin. Buy one well in advance, and you can look at the sun anytime. Be sure you are purchasing legitimate glasses and not fake ones, which can lead to eye injury.

6. No filter? Here is how you can still watch.

Except during totality, we never look at the sun. But what if you’ve forgotten a filter? You can still watch by making a pinhole camera. It can be as simple as two pieces of paper with a tiny hole in one of them. Try to make the hole as round as you can, perhaps with a pin or a sharp pencil. Line up the two pieces with the sun so the one with the hole is closest to it. The pinhole will produce a tiny image, which you’ll want to have land on the other piece of paper. Moving the two pieces farther apart will enlarge the sun’s image but will also lessen its brightness. Also, a number 14 welder’s glass is another way to safely observe the sun anytime.

7. Use the facilities before things get going.

Yes, take care of business beforehand. This tip, above and beyond any other on this list, could be the most important one for you. If you wait until a few minutes before totality to start searching for a bathroom, you will likely find a long line. Make a preemptive strike 45 minutes prior.

8. Come prepared to enjoy the day.

Bring a chair, blanket, food, and light entertainment while you wait. In all likelihood, you’ll be at your viewing site several hours before the eclipse starts. And while it is April, it is April in Texas and it can get toasty during that time of year. Bring an umbrella or chairs so you can comfortably enjoy the time you will be waiting. And if you see someone who has forgotten sunscreen, be a peach and share. Unless you set up next to a convenience store, consider bringing something to eat and drink. Also, be considerate of those around you. If you bring some music while you wait, that is OK, but please, no music during those precious moments before, during, and after totality.

9. Schedule an after-eclipse party or meal where you are!

With the population of our community expected to double quite literally in one day, traffic will be insane! So, you can hop in the car the moment totality is over and just sit in traffic, or you can stick around where you are for a bit. There’s no better time to get together with family and friends and just chat. This will allow a lot of that traffic to get out of the way.

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Boerne Utilities

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1. What is backflow?

Backflow is the reverse flow of water, causing non-potable water to flow into the public water supply. Backflow can occur when changes in water pressure create a suction effect, forcing non-potable water into the City’s drinking water supply. For example, when a main water line breaks, the water pressure in the pipe is drastically reduced. The reduced pressure causes a suction effect and any substance in the pipe on the customer’s side is then drawn up into the system, contaminating the City’s water supply.

2. What is the difference between potable and non-potable water?

Potable water is safe for consumption. This water has been properly treated so that it is safe for drinking, bathing, and cooking.

Non-potable water is NOT safe for consumption. This is water that either did not go through the same treatment process as potable water or it has been properly treated but has since become contaminated. Many factors can make potable water become non-potable, such as exposure to chemicals, gases, pollution, infective agents, or any other contaminant.

3. How do I prevent backflow?

Backflow prevention assemblies or an air gap can be used to prevent backflow into potable water systems. 

Without these barriers, water that is no longer safe for consumption, such as water from pools, irrigation systems, restaurants, and medical facilities, could travel into the City’s water supply and contaminate the drinking water.

Typically, backflow prevention assemblies are required for plumbing system connections that contain chemicals or industrial fluids, irrigation systems, fertilizers, or auxiliary water sources (including reclaimed water).

4. How do I get my backflow tested?

If you received a notice, you will need to:

1. Hire a registered backflow tester to test the backflow assembly. 
2. Find a BPAT registered to work in the City of Boerne.

The backflow tester will need to:

1. Perform the required test.
2. Submit reports directly the City of Boerne.

5. What if my assembly fails the required test?

If you had your assembly tested and it did not pass, you will have 30 days to have the assembly repaired and retested.

6. What are testing and tester registration requirements?

The City of Boerne requires all Backflow Prevention Assembly Testers (BPATs) to register with the City before testing any backflow assemblies within the City. Per City of Boerne Ordinance No. 2022-22, BPATs must register annually, provide proof of TCEQ certification, provide proof that testing equipment is able to maintain a calibration of plus or minus 0.2 psid accuracy, and pay an annual, non-refundable tester registration fee of $50.

Upon registration and verification of license and gauge calibration, and test for accuracy reports, the tester will be added to the approved list of Backflow Prevention Assembly Testers.

Testers must submit test reports directly to the City of Boerne located at 447 N. Main St., Boerne, TX, 78006. 

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Ceremonial Documents

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1. Who can request a ceremonial document?

Any person who resides in Boerne and surrounding areas may request a ceremonial document.

2. How do I submit a ceremonial document request?

We ask that you submit your request via the request form found on the city’s website. Click here to complete the form.

Email [email protected] if you have any questions.

3. How long is the processing time?

We ask that all requests be made three weeks in advance of the date the document is needed. Once a request is received, staff will confirm receipt and follow up with any additional questions related to your request.

4. Can I send a draft of proposed wording for the ceremonial document?

Yes. We do encourage you to send any proposed wording. However, please note that we reserve the right to edit your proposed text to fit our editorial and formatting standards. It is highly unlikely that we will use a draft verbatim.

5. What happens after I submit my request?

Your request will go through an internal review and approval process.

6. Can I request for the mayor to present the ceremonial document?

Yes. You may request the mayor present your requested Proclamation or Certificates of Commendation. If the mayor is unable to attend, you are encouraged to reach out to the council member for your district. Click here to see a list of councilmembers.

7. If the mayor presents a ceremonial document, does the city contact the media?

No. City of Boerne staff will not contact the media to attend your event. As a courtesy, we can take photos and send them to media outlets if your event is during normal City of Boerne working hours and staff is available. However, the City of Boerne cannot guarantee the publication of the photos by the media. Sharing of a ceremonial document or presentation event on a city-maintained social media account will be handled on an individual basis at the sole discretion of the city’s communications office.

8. Can I get a copy of photos taken during my event?

Yes. You may request a copy of photos taken by city of Boerne staff from your event.

9. Can I publish my ceremonial document on my personal or organization’s website or social media?

Yes. However, if you intend to use the mayor’s name or image in any other manner, please contact the City of Boerne communications office first at (830) 249-9511 or email the communications team to obtain approval prior to doing so. 

10. Can I pick up my ceremonial document or have it mailed?

Yes. After you have received a completion notification, you may pick up your document between the hours of 8 a.m. - 5 p.m. Monday through Friday. We will mail the document only on request.

11. Where do I pick up my ceremonial document?

You or a designated person may pick up your ceremonial document in person at the following location:

Boerne City Hall

447 N. Main, 3rd floor reception

Boerne, Texas 78006

12. What if I want to make changes to a ceremonial document after receiving it?

We retain full editorial control of all documents that leave our office. With the exception of grammatical, spelling or statistical errors, we will not make any changes to a document after it is picked up.

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Code Enforcement

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1. What does the Permitting and Code Compliance office oversee?

• Home occupations
• Issuance of peddlers permits
• Landscape watering codes
• All residential and commercial building including plan review and permit issuance
• Oak wilt regulations
• Signs
• Zoning issues
• Nuisance complaints: Weedy, trashy lots, abandoned vehicles, unsafe structures, etc.

2. Do I need a permit for:

Arbors, Gazebos, or Decks

Yes, be sure to contact Code Enforcement for the necessary information dependent on the structure you are building.

Above-Ground Swimming Pool

Prefabricated swimming pools that are less that 24 inches (610 mm) deep do not need a permit. All others do need a permit.

Below-Ground Swimming Pool

Yes, a permit application is required, along with a site plan indicating where the placement of the pool will be installed. Contact Permitting and Code Compliance for additional information, or or visit the Fee Ordinance page for the associated fees.

Addition To My House

Yes, all additions must be permitted. Please contact Permitting and Code Compliance for additional details.

Banners

Yes, banners are permitted 5 times a year for a period of 30 days. A 20-day waiting period must occur before each permit. Contact Permitting and Code Compliance for additional information, or or visit the Fee Ordinance page for the associated fees.

Bricks, Stones, or Pavers for a Walkway, Patio, etc.

You may need to obtain a permit. Contact Permitting and Code Compliance for the necessary information dependent on what and where you are placing the material.

Distribution of Flyers or Other Written Information Door-to-Door or in Parking Lots in Boerne

The City of Boerne does not permit the distribution of flyers or other written information door-to-door. 

Fence

Yes, a permit application is required along with a site plan indicating where the fence will be placed. Contact Permitting and Code Compliance for additional information, or or visit the Fee Ordinance page for the associated fees.

Garage Sale

No, a permit is not required for a garage sale. However, signs for a garage sale have restrictions. Please contact Permitting and Code Compliance for additional information.

Painting or Siding

In general a permit is not required for painting or replacing siding, provided your property is not within the Historic District. Please contact the Planning Department at (830) 248 1501 for additional information.

Pouring Concrete

Yes, a permit from Permitting and Code Compliance is required to pour concrete. However, If you are concreting only the driveway approach near the street or curb area, you are required to obtain a Right-of-Way permit. Please be advised that concrete pours cannot be earlier than 7 a.m. Monday through Friday, 8 a.m. Saturday, and 10 a.m. Sunday.

Roof Replacement

A permit is required if you are replacing over 50% of your roof. Contact Permitting and Code Compliance for additional information, or or visit the Fee Ordinance page for the associated fees.

Selling Door-to-Door in Boerne

The City of Boerne requires anyone going door to door selling to obtain a Peddler’s Permit. Contact Permitting and Code Compliance for additional information.

Selling Fruit, Vegetables, or Other Produce by the Roadside

No permit is required by the City. Please be aware that baked goods and other products may be subject to Health Inspections. Contact the Kendall County Health Inspections Department for additional information at (830) 249-9343, Ext. 214.

Sprinkler System

Yes, a permit is required and the system must be tested for backflow. An application must be completed before an inspection is conducted. Contact Permitting and Code Compliance for additional information, or or visit the Fee Ordinance page for the associated fees.

Swings and Other Playground Equipment

No permit is required. Playground equipment is not the same as playhouses.

3. Can I sell puppies or kittens by the roadside in the city?

City ordinance prohibit the sale or distribution of puppies, kittens, dogs or cats within the city limits from public places. Please contact Animal Control for additional information at (830) 249-2456.

4. Can I have an outdoor Bar-B-Q grill on my apartment patio?

This is prohibited by the Fire Safety Code. Additional information may be obtained by contacting the Boerne Fire Department at (830) 249-3644.

5. What is a pre-pour (foundation) inspection?

A pre-pour foundation inspection is required before concrete is pour. A form survey from a licensed surveyor mist be submitted to Permitting and Code Compliance prior to scheduling a pre-pour inspection.

6. Does the City of Boerne control inspections and permitting for Fair Oaks Ranch?

The City of Fair Oaks Ranch is responsible for inspections and permitting within the City of Fair Oaks Ranch.

7. As a contractor, do I need to register?

Contractors must be registered to perform work within the city limits. Click here to learn more.

8. Where can I find out if my property has any setbacks or easements?

On the survey plat of your property.

9. Do I need a permit for a playhouse, swing set, and other similar uses?

Yes, a no-charge permit will be issued.

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Communications Division

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1. Who do I call to find information on road closures, emergency evacuations, emergency shelters, or mass power outages, etc..?

For road closures, emergency evacuations, emergency shelters, or mass power outages, please call one of the following numbers:

• (830) 816-7350
• (830) 816-7351
• (830) 816-7352
• (830) 816-7353

Service is available in English and Spanish.

2. How do I submit a compliment or complaint on a dispatcher?

If you have a compliment, question, or concern about your 9-1-1 experience, you may contact the on-duty communications shift supervisor or the telecommunications supervisor at (830) 249-8645. You may also email the telecommunications director. We are interested in your feedback!

3. Who can I contact with questions about 9-1-1 services?

For 9-1-1 service questions you may contact the Communications Supervisor.

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Emergency Management

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1. I live on a fixed income and don’t have a lot of extra money to spend on preparedness supplies. What should I do?

Preparing your family for a disaster situation doesn’t have to break your bank account. By making smart decisions about your purchases and creating a schedule of what items will be purchased when, you can fulfill your emergency supply needs. Remember, you don’t need high-priced, high-tech gadgets to prepare your family, when their lower-cost counterparts will do the same job. And you may already have some of the recommended supplies on hand.

2. I keep hearing about problems with running a generator indoors. Why is it a bad idea?

Gas-operated generators that produce a small amount of power for your home release harmful carbon monoxide. Carbon monoxide is odorless and colorless, making it nearly impossible to detect. When enough of this toxic gas is inhaled, carbon monoxide poisoning occurs. For the safety of your family, never operate a generator within a confined space, such as your home.

3. What if I don’t have the information for my emergency contacts/meeting places?

You can always save the details you do know and come back later to update the missing information once you have it.

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Fire Department

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1. Why do I see fire trucks from different departments responding to the same incident?

The Boerne Fire Department has mutual aid agreements with Alamo Springs, Comfort, Leon Springs, Sisterdale, Waring, and Bergheim fire departments. If any of the departments need assistance during an incident, the closest department will be called to assist them with apparatus, manpower, and other needs.

2. What is the best type of fire extinguisher for my house?

A multi-purpose fire extinguisher is best for the home. Look for the rating to be at least 2A:IOB:C, found on the label. This extinguisher can be used on any type of fire commonly occurring in the home. It will often be labeled “ABC.” You can also check the phone book yellow pages and have an extinguisher company come to your home and make recommendations.

3. What equipment or apparatus does the Fire Department have?

The Boerne Fire Department has multiple apparatuses available. We have two swift water rescue boats, four brush trucks, two command units, four engine trucks, three rescue/tender trucks, one ladder truck and a utility task vehicle.

4. Why is a fire engine sent when I call an ambulance?

A fire engine is often sent as a first-responder when an ambulance is assigned to an unconscious or unresponsive person, or when there is a major accident. Also, if the main ambulance unit is on another call and the response time of the second unit would create a delayed response, the Fire Department will respond. Fire personnel are trained and carry basic life support equipment as well as automatic external defibrillators (AEDs) for cardiac defibrillation. The purpose of the first-responder is to provide basic life support until the ambulance arrives.

5. How do I obtain a copy of an incident report?

The Boerne Fire Department creates an incident report for every call we respond to. To obtain a copy of the report, call the Fire Department at (830) 249-3644. Please have the date and address of the incident. Reports are usually entered into our system within 48 business hours after the incident occurs. Fees for incident reports start at $5 and go up depending on the length of the report. Reports can be mailed, faxed, or picked up at the station.

6. How do I know if there is a burn ban in effect?

If you live inside the city limits of Boerne there is no burning allowed. If you are outside the city limits, you are allowed to burn as long as there is not a burn ban in effect. To find out the status of the burn ban call dispatch at (830) 249-8645. Even when a burn ban is not in effect we ask that you call dispatch to let them know the address / area that you will be burning at. Although our website should be updated in regards to the status of the burn ban, it is always wise to call dispatch to verify the information and to let them know you will be burning.

7. Who do I contact in case of an emergency?

For emergencies, dial 9-1-1. If you have an alarm system, your alarm company will need to contact the Communications Department at (830) 249-8645 to get an alternate emergency contact number. For general questions the Fire Department is normally available Monday through Friday from 8:00 am to 4:00 pm, at (830) 249-3644.

8. What is the mailing address for the Fire Department?

Any correspondence can be mailed to:
Boerne Fire Department
726 N. Main
Boerne, TX 78006

9. Does the fire station give tours?

Yes. Please contact us at (830) 249-3644 to find a time when personnel are available for a tour. It is best to have several dates in mind when you call.

10. Why is it necessary to post my street number?

Emergency vehicles may need to find your home quickly should an emergency occur. It is difficult to find a home or business with address numbers that are not clearly posted. House numbers should be at least four inches tall and should be visible up to 150 feet from all angles. Numbers should be in a contrasting color to the color scheme of the building, gate, or door. Be sure the numbers can be seen at night and that vegetation growth is not covering the numbers.

11. Should I have a smoke detector in my home?

Yes. It is a proven fact that smoke detectors save lives. Smoke detectors are the best early warning sign for a potential fire in your home. If you live in an apartment or rental home the law requires smoke detectors to be installed by the owner, but it is your responsibility to maintain them, such as changing the batteries twice a year.

12. Is the Boerne Fire Department a paid or volunteer department?

The Boerne Fire Department has both paid personnel and volunteer members and is considered a combination department.

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Fire Marshal

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1. How do I contact the Fire Marshal?

The Fire Marshal can be contacted by calling 830-248-1512 or 830-249-3644 .  You can also reach the Fire Marshal by emailing [email protected].

2. What is the current Fire Code for Boerne?

The City of Boerne adopted the 2021 edition of the International Fire Code (IFC) and the 2021 edition of the International Building Code (IBC).

View Boerne Local Code Amendments 2021

3. May I burn trash or have a bonfire within the city limits?

No. Burning trash, brush or other rubbish is not allowed in the city.   Ground cooking fires, Theatrical Performance Fires and Ceremonial Fires require the responsible person to obtain a fire permit from the Fire Marshal's Office prior to igniting these types of fires.   Outside fires placed in chimineas, small fire pits, and outdoor fire places are allowed in one and two family dwellings only.  It is recommended all outdoor fires in one and two family dwellings maintain no less than 15' of clearance from structures and other combustible materials.  A person commits a violation if they ignite a fire on any balcony of any multi-family dwelling unit.  If you have any questions please contact the Fire Marshal's office at (830) 248-1512 or call  (830) 249-3644.  You can email the Fire Marshal at [email protected]  

4. Where is the Fire Marshal's Office?

The Fire Marshal's Office is located at fire station number 1 on 726 N. Main St., Boerne, Texas 78006.  This is also the mailing address for the Fire Marshal's Office.

5. What does a business inspection consist of?

Business fire safety inspections are conducted on annual and semi-annual basis and are either scheduled by appointment or they are unannounced. Fire Inspectors partner with business owners and property managers to ensure the building is safe to occupy and is compliant with current fire code.  We check exit lights, emergency lighting, fire alarms, fire sprinkler systems, fire protection systems, and fire extinguishers. Fire inspectors also check for emergency egress exits and life safety concerns.    Each occupancy receives a thorough fire inspection report with all discrepancies noted at the time of inspection.  Fire Inspectors discuss the findings with the occupant and answer any questions regarding the inspection.   Follow-up fire inspections are scheduled to allow ample time to resolve all non-compliant findings.  There is no charge for fire safety inspections.  For more information, contact the Fire Marshal at 830-248-1512 or 830-249-3644.  You can send an email to [email protected].

6. Does the Fire Marshal's office conduct fire safety classes for homes or businesses?

Yes!  Please contact the Boerne Fire Marshal's office at (830) 249-3644 for information on fire safety classes. There is no charge for this service.

7. Is there a fee for home safety, foster homes, or commercial inspections?

No. We do not charge for inspections since it is a service that is vital to the protection of our citizens. If anyone solicits a fee for a fire inspection from a resident or business, please contact the Boerne Fire Marshal's Office (830-249-3644) or the Boerne Police Department at (830) 249-8645.

8. May I shoot fireworks in the City of Boerne?

No. The possession and use of fireworks is prohibited within the City of Boerne.  This ordinance is enforced within the City of Boerne's incorporated areas, including Boerne City Lake and all city parks.  Please leave fireworks use to the professionals and consider attending a local fireworks show.  If you have additional questions, contact the Fire Marshal's Office at (830) 248-1512 or the Boerne Police Department at (830) 249-8645.   You can email the Fire Marshal at [email protected]  

9. Does the Fire Marshal's Office conduct Fire Extinguisher Training?

YES!  Fire extinguisher training is offered to local business owners and residents at no charge.  We have a limited supply of fire extinguisher trainers that we may use during the class.  You may be required to provide fire extinguishers for training should our supply of trainers become depleted.  Please contact the Fire Marshal's Office to schedule a class.  

Call 830-249-3644 or by email - [email protected].

10. Does the Fire Marshal's Office install smoke alarms?

YES!  We have a limited supply of smoke alarms made available to us through the American Red Cross. If your smoke alarm is in disrepair or is more than 10 years old, contact us to schedule an appointment to conduct a site visit to asses your needs.  We offer this service to the residents of Boerne at no charge.

Contact us at (830) 249-3644 or by email at [email protected]  

11. Do I need a fire inspection to operate a food truck?

YES.  Mobile food vendors are required to secure a fire inspection for their truck or trailer prior to operating anywhere in Kendall County including the City of Boerne. Contact the Kendall County Deputy Fire Marshal to arrange a fire inspection for your operation. (830) - 249-3721. City of Boerne Fire Inspectors will request proof of inspection on the day of the event when the mobile food vendor is open for business. All required fire extinguishers must be operational and have current inspection tags attached to the extinguisher. Operators must make sure all LPG gas fittings are tightened by wrench and do not leak gas. Gasoline powered generators used as part of the mobile food vendor's operation may not be refueled on-site.  For additional information, contact the Boerne Fire Marshal's Office at (830) 248-1512 or by email at [email protected]    

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Library

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1. How do I get a library card? / ¿Como puedo obtener una tarjeta de la biblioteca?

NOTE: Online registration is not available. If you live in Kendall County, you may get a library card(PDF) free of charge. If you live outside of Kendall County, you have a couple of options. You can pay a $20 annual fee for the entire household, or you can go to the library in your district and ask for a TexShare card. Adult caregivers must be present for minors under the age of 17 to receive a card. Registrants must be able to provide proof of residence. Si usted vive en el condado de Kendall, usted puede obtener una tarjeta de la biblioteca(PDF) gratis. Si usted vive fuera del condado Kendall, hay opciones para usted. Usted puede pagar una cuota anual de $20 para toda la familia, o puede ir a la biblioteca en su distrito o condado y pedir una tarjeta de TexShare. Los padres, tutores, o patrocinadores deben estar presentes para los menores de edad de 17 años para recibir una tarjeta. Se les pedirá a los solicitantes que proporcionen prueba de residencia.

2. Does the library have public computers?

The library offers the use of public computers to anyone who visits. No library card is required to use the computers. If you have your own laptop or mobile device you can use the library's free wireless access. For patrons under the age of 17 the library offers computers that have been filtered. We provide b/w and color printing, with a charge per page. You can print either from the library's computers or you can print wirelessly from your mobile device.

3. Who is Patrick Heath and why is the library named after him?

Patrick Heath served as Boerne mayor from 1987-2007. During this time, Patrick oversaw the move of the Boerne Public Library from the old police station to the Dienger Building. He has served in a number of positions within the statewide library community, including as the President of the Texas Library Association from 2009-2010. Because of his dedication to his community and his advocacy for libraries, the town honored him by naming the library after him.

4. How can I order an item through Interlibrary Loan?

Just fill out our online form and we will process the request in the order we receive it.

Interlibrary Loan Form

5. Does the library have a Notary Public?

Yes! The library has three Notary Publics on the staff. There is usually at least one available to assist you, but it might be more convenient for you to call and make an appointment. We charge $6.00 per session.

Tenemos un notario público que habla español.

Find out more about what Notary Publics do.

6. How do I book a study room?

We have 5 study rooms that can be booked up to one week in advance for two hours a day per study group. Find out how to book any of our spaces. Learn more about study room usage and policies.

7. Can I pay my library fines online?

Not at this time; however, we're always happy to take a credit card payment over the phone as long as the payment is at least $5. Just call (830)249-3053 during business hours.

8. Does the library have wifi access?

We offer free wifi access throughout the building. You can also print from your device during your library visit.

9. What if I am unable to visit the Library?

The library offers programs and resources to people who aren't able to visit us for any number of reasons. Library staff member Servando Peña goes to the area senior residences and provides a variety of activities.

Additionally, if patrons are not able to come to the library to check out materials, Servando will deliver to the senior residences and will even deliver to homebound patrons. Please contact him if you would like to take advantage of  this free service. Call the main line at (830) 249-3053 or email him. 

10. Does the library offer local and family history resources?

Our Dietert Historical Archives department, located on the library's second floor, is filled with excellent resources, whether you use our library materials or whether you access our online databases. Please stop by during library business hours and we'll be glad to assist you. Please visit our Local and Family History page.

11. How can I donate my gently used books, etc?

We are happy to accept donations of gently used books, magazines, DVDs and books on CD. Please plan to arrive at the library between the hours of 9 am and noon, Monday through Friday. We ask that you come to the library's staff entrance, which is right before the drive-through book drop. If you're unsure where that is please just call us at 830-249-3053, and we'll guide you in. As always we are so grateful to you for supporting our library through your item donations. Many of them are sold in the Bookshop Under the Windmill, which is operated by the Friends of the Boerne Public Library. The proceeds are used to fund many of our programs and resources. Thank you. 

12. How do I register to vote in Texas?

The library offers voter registration application cards to any eligible voter. You can learn more about voting in Texas, in order to go through the process correctly. 

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Major Thoroughfare Plan

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1. Is this a new version of TxDOT’s Kendall Gateway project to build a highway loop around Boerne?

No, the Major Thoroughfare Plan (MTP) is a planning tool such that if current landowners sell to developers the City can require an orderly roadway network to be provided with the development.

2. What is a Thoroughfare Plan?

It is a formal planning document. They are used by other municipalities, counties, and other local governments to provide for efficient and appropriate thoroughfare system IF parcels of land are developed.

3. How is the City of Boerne allowed to create this plan?

Texas State law allows cities to create comprehensive plans for land use and transportation per Local Government Code, Title 7, Chapter 213. Boerne has had a thoroughfare plan in place since 1974. Marble Falls, New Braunfels, Kerrville, and San Antonio also have similar plans for their respective communities.

4. Why is the City creating this new thoroughfare plan?

The City has been planning for an orderly roadway network since 1974. The current proposed 2023 update is a minor update to the existing 2019 thoroughfare plan which has been updated several times previously. Current revisions incorporate recommendations from the Kendall County, Boerne, Fair Oaks Transportation Committee and coordinate roadways shown on Kendall County’s 2022 adopted major thoroughfare plan.

5. What environmental studies were performed with this plan?

The lines shown on the MTP are not exact locations, but rather general locations for future connectivity and classification of roadway(s). If the landowner sells their property to developers, then the developers will determine the final alignment of the roadway during the development process, which will require compliance with City’s rules for geological assessment [UDC chapter 8.9] and endangered species compliance [UDC chapter 8.8].

6. When will the City build these roads?

The City does not plan to build these roads. If a parcel is sold to a developer, the roadways would be built with the development at their expense.

7. Will the City be "taking" my land?

The City has no plans to acquire any land for road or trail construction and has not since the first thoroughfare plan was created in 1974. The purpose of the map is a planning tool IF current land owners sell their property to developers.

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Municipal Court

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1. I just received a citation. What do I do?

Please read the information pamphlet given to you along with your citation. This pamphlet will explain most of your options. If you still have questions, additional information is available on the municipal court webpage. If you wish to speak to court staff, please wait at least three business days as the police department must first file the charge with the court.  Our phone number is 830-248-1504.

2. I am a juvenile or minor. What do I do?

JUVENILES - All defendants 16 years or younger are required to appear before the judge with a parent or legal guardian.  The court will notify you of your arraignment date by mail to the address listed on the citation. Disregard the appearance date on your citation.  

MINORS - All defendants age 17-20 charged with alcohol/tobacco/drug paraphernalia/theft or disorderly conduct offenses must also appear before the judge.  If you are under the age of 18, you must appear with a parent or legal guardian. The court will notify you of your arraignment date by mail to the address listed on the citation. Disregard the appearance date on your citation.  

3. I want to plead Not Guilty. What do I do?

If you wish to plead not guilty, check whether you want a trial by judge or by jury on the pamphlet provided to you with the citation and submit it to the court on or before your scheduled appearance date. You will then be scheduled for a mandatory pretrial hearing and will be notified of this hearing date by mail.

You have the right to have a jury trial by six persons of this community.  You may waive this option and have the case heard by the municipal judge.  The judge or jury will determine guilt or innocence based on the merits of each individual case.  If you do not wish to have a trial you will need to enter a plea of “no contest” or “guilty."

4. I would like to speak to someone about my citation. What do I do?

The court clerks at the window can explain all the options available to you. They cannot give you legal advice. If you would like to discuss any circumstances related to the citation they can set you for a court docket to speak with the prosecutor. You may request this in person by fax or by mail.

5. When is my court date?

Your initial appearance is required to be made no later than the date assigned on your citation.  Your initial appearance is to answer to the charge and to enter a plea.  You may do this in person, by fax, or by mail.  You cannot enter an appearance by phone.

Juveniles and Minors (under 21) may require a mandatory appearance before the judge and will be mailed an arraignment notice.  Refer to the special instructions for juveniles and minors listed on the court pamphlet. 

6. What is the difference between a plea of "no contest" and "guilty?"

A plea of guilty may be used against you later in a civil suit if there was a traffic accident when you were cited. They can say you were at fault or responsible for the accident because you plead guilty to the traffic charge. A plea of no contest may not be used against you in a subsequent civil suit for damages.

7. What can I do to keep the offense off my record?

There are two options to try and keep the offense off your driving record. The first one is to request the Driver's Safety Course. The second one is to request Deferred Disposition (probation). These two options are covered in more detail in the pamphlet the officer gave you with the citation and on the municipal court webpage.

8. I just want to pay my citation. How can I do that?

Many offenses may be paid without making an appearance in person. You may pay the total amount due online on the city website by selecting Online Payments, by calling 830-248-1504 to pay by credit card, or by mailing a check or money order to: Boerne Municipal Court, 124 Old San Antonio Rd., Boerne, TX 78006. Payment in full online or by phone constitutes a plea of "no contest" and will result in the offense being reported as a conviction on your driving record.

9. I need time to pay. Can I get an extension to pay my citation?

Upon entering a plea of no contest or guilty the court can grant a 30-day extension to pay. This option is available on the pamphlet provided to you with the citation. If you fail to pay the full amount within 30 days, the court is required by law to impose a time payment fee of $25 per violation. Requesting an extension to pay will result in the offense being reported as a conviction on your driving record. In some cases the court may grant an extension beyond the initial 30 days.

10. Can my spouse, relative, or employer take care of my citation for me?

No.  Texas State Law requires that you enter a plea on your own behalf.  The only exception is an attorney may enter a plea for you.

11. Will an attorney be assigned to me?

No.  You are not required to have an attorney represent you.  You may hire an attorney if you desire, but it is not required.  Most defendants in municipal court do not use an attorney.  

12. Can I call to request a continuance or payment extension?

No.  All requests must be timely submitted in person or in writing by mail or fax to 830-331-9465.

13. I received my ticket from a State Trooper or Sheriff’s Deputy in Kendall County. Can I take care of it in municipal court?

No.  You must contact the Justice of the Peace court listed on your citation.

14. What forms of payment do you accept?

You may pay with cash, check, cashier's check, money order, or credit card (Visa, MasterCard, Discover, and American Express).

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New City Hall Project

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1. Do we really need a new City Hall?

The City has been in its current location since 1951. An April, 2016 "Space Needs Assessment" document prepared by Randall Scott Architects, Inc. revealed the required space to properly provide service to our citizens and allow for future facility growth.
Needs Assessment

2. What city departments will be in the new City Hall?

• Boerne Utilities Customer Service and Billing for all utilities - electric, water, wastewater, natural gas, and garbage;
• Administrative and Legal departments;
• Public Works - administration, construction and permitting - service counters and plan rooms for construction review, permitting, contractor meetings;
• Code Enforcement
• Planning and Community Services;
• Economic Development;
• Information Technology;
• Finance;
• Mayor’s office and City Council chambers and meeting rooms for city appointed commissions and committees;
• Human Resources;
• Purchasing;

3. Are there any other three story buildings on Main Street?

Yes, there are two others:
Boerne City Center at 194 Main Street South
Boerne Gateway Building at 1580 Main Street South
Additionally, the Kendall County Courthouse, located on E. San Antonio and Saunders, and the Mercantile Building on W. Blanco, are also 3 stories.

4. How many employees will be working in the new building?

Current staffing level in the existing city hall and adjacent buildings on the existing campus is 60; however, up to 86 people are anticipated to move to the proposed city hall building by 2018. The proposed new space allows for anticipated staff growth of a possible 15 more positions over the next 25-30 years. Staffing levels will increase only as needed to meet the service needs of the community.

5. Will there be a "drive through" window for payments?

Drive thru windows are not planned for this facility. With new technology and online payment options it does not appear that a drive thru window would be heavily utilized.

6. Why can't the current City Hall be expanded?

The current city hall building is 106 years old. It has been remodeled multiple times to accommodate increasing staff since being purchased from the Boerne Independent School District in 1951. It has served as city hall for 65 years.
The idea of expansion and remodeling was addressed in the 2001-02 study by Stan Klein of Wagner & Klein Architects. There are currently 2 historic structures on the City Hall property. Per the Texas Historical Commission, the existing City Hall must retain its historical architectural integrity. Renovations to the interior have occurred multiple times. Expansions that would add additional buildings or increase the footprint of the existing building is challenging due to the topography, creating parking issues for citizens and employees. Ultimately the City Council tabled these ideas and opted to add space thru portable offices.

7. Why build it for 30 years out? Why not for today?

Costs to build a new commercial building will continue to increase over time. Building a structure now to serve the city's needs for numerous decades is the most cost efficient plan. If we build only for today, in a short amount of time there will be needs for more space and construction would likely be at a much higher cost than it is today.

8. Who is on the City Hall Project Ad Hoc Committee and how was it formed?

Boerne City Council approved the appointments, each council member submitted an individual from their respective district for representation on the committee (one from each voting district).
The Ad Hoc Committee will assist Council and City Staff with a review of the proposed City Hall needs assessment, the suggested square footage and estimated cost range for construction, and the proposed exterior look.
Christina Bergmann - Chairperson
David Spencer - District 1
Barbara Racinowski - District 2
Kerry Phillip - District 3
Ben Adam - District 4
Cathy Spain - District 5

9. Why is the building so close to Main Street?

The conceptual drawing was not actually to scale; the building will have a pedestrian entrance from Main Street along with appropriate landscaping. The focus on parking has been moved between the proposed city hall and the library so both buildings will share the space. We are proposing that there be a distance between Main Street and the new building to create a more "public space" around the exterior.

10. What is the height limit for buildings on Main Street?

The city's current zoning regulations in B2 and B3 commercial zones allow for a maximum building height of 40 feet; however city council may approve a height over 40 feet or three stories when appropriate. No variance will be required, just the approval of the city council. The professional architectural firm working on the new city hall design has been been aware of this regulations all along.

11. How was Randall Scott Architects chosen?

A Request For Qualifications(RFQ) was issued and Randall Scott along with 9 other firms responded to the request. Out of 10 that responded, 4 were chosen based on staff rankings, for a face to face interview to present their qualifications.
On August 25, 2015, the City Council then made the decision to work with Randall Scott. (RESOLUTION NO. 2015-R77)
The firm of Randall Scott Architects out of Dallas, was chosen because in responding to the RFQ his firm had the best qualifications in addressing city halls. The firm has designed and built over 20 City Halls throughout the state.

12. Is there a catering kitchen proposed for the new City Hall?

There is not a catering kitchen proposed for the new City Hall. However, there are several area coffee bars and a "typical" break room for the entire building is proposed on level 2 - with a refrigerator, microwave, and table and chairs. There is a galley style kitchen, about 80 sq ft, proposed next to the council conference room. This would be used when working meetings are held that include a meal; i.e. a working lunch meeting.

13. What about drainage issues?

There is currently a large stormwater detention facility on the city campus, built when the library was constructed. The detention facility was built to serve the entire property.

14. It has been stated that this would not cost taxpayers any additional taxes. How is that possible?

Staff is proposing to issue certificates of obligation for the construction of the new city hall. This will be paid off in 20 to 25 years. The City would propose the sale of the City Hall for approximately $2.5 million. Additionally, with the implementation of the new CPS Energy power supply contract, the City Council was able to reduce electric rates by $500,000 per year and created a $1 million quality of life reserve fund. The sale of the existing property and the quality of life fund as well as future tax base and sales tax growth would cover the debt service payment.
This is the financial plan, Staff and City Council have worked on and developed to build a new City Hall without a tax increase.

15. If the City of Boerne moves ahead with the new city hall project, will it completely wipe out the general fund?

No. The city is required by law to keep at least a three month reserve in the general fund. The City of Boerne does better than that and has a six month reserve in the general fund. We cannot, and will not, deplete the general fund ever.
The nationally known financial rating agencies, Moody's and Fitch, recently reviewed the city's financial picture, its policies and future known major projects. Both rating agencies upgraded the City of Boerne bond ratings. This is a significant sign of the city's positive and strong financial position and future plan expenditures for all it's 27 different departments.

16. Could that money be better spent on other things citizens use?

The City of Boerne allocates money to other capital projects and city operations through the annual budget process - there are 27 different city departments that are funded annually. The City Council is actively engaged in this process and approves the annual budget, as well as the Five-year Capital Improvement Program, each September. A new city hall building has been discussed for 10 plus years, and postponed several times. There will always be a projects that City funds can be spent on and we will continue to budget for those needs. The City Council annually sets priorities and a new City Hall became on of those several years back. The City must have the ability to serve our citizens in an effective and efficient manner. Our employees need the proper space to perform these services. Previously a new police, emergency operations and municipal court facility was built, the fire station was expanded. A new public library was built. An addition to the street department maintenance facility was added. A $29 million wastewater facility was completed in the past few years. As a city grows, new and larger facilities become necessary to serve the customers. Per City Council direction, it is now time to address the City Hall space needs.

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Parks and Recreation

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1. Does it cost to get into Boerne City Lake Park?

If you are a non-resident (DO NOT pay a city utility or city property tax) then you are subject to the parking fee. 

• $10 per car Monday – Thursday   $15 per car Friday – Sunday    $20 per car Holidays  
• Discount for age 65+, Active retired military or reservist, Disabled Citizens - $5 any day
• Free to all disabled veterans with a 60%+ disability

2. What paperwork is needed to get my free RESIDENT City Lake Park parking stickers?

Driver License and a City of Boerne utility bill or property tax statement showing you paid a City of Boerne property Tax

3. Do I need a fishing license to fish at Boerne City Lake Park?

All Texas Department of Wildlife rules apply. Please refer to TPWD website.

4. Can I drive my gas powered boat on Boerne City Lake?

We do allow boats with combustion engines on the lake but you MAY NOT start the engine even when trailering your boat.  ONLY ELECTRIC MOTORS are allowed to run on the Lake.

5. Does the City of Boerne have a dog park?

The City of Boerne does not have a dog park.  Kendall Country Parks does have a dog park located at

Joshua Springs Park and Preserve, 716 FM 289 Comfort, TX 78013

6. How do I register for swim lessons?

Swim lessons open on May 1^st.  The beginner classes fill fast. You may go online and register or you may call our office (830-248-1635) and register over the phone with a credit card.  You are always welcome to come by the office (1017 Adler St)  to register.

7. How can I get an advertisement or an announcement shown during the Movie in the Park?

We have the forms to purchase advertisement and announcements under the Volunteer/Donate page.

8. How do I get a booth at Market Days?

Please visit Boerne Market Days website.

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Planning and Community Development

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1. Where do I find the zoning of a particular property?

The Zoning Map is located on our webpage. Each district is a different color and is identified in the legend.

2. Once I find the zoning, how do I determine the uses for the zoning district?

Article 5 of the Zoning Ordinance explains each zoning district, uses, setbacks, etc.

3. How do I submit a request for a new sign in the Historic District?

Submittal for a sign in the Historic District is a joint effort between the Code Enforcement office and the Planning office. First, see the Code Enforcement office for the permit request and then submit to the Planning office the required information for approval by the Historic Landmark Commission.

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Police

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1. Does the Police Department offer fingerprinting services?

Yes. The Boerne Police Department offers fingerprinting services Monday through Friday from 9 a.m. - noon. For more information please, contact (830) 249-8645.

Return to Police website.

2. Where can I get a copy of a police report?

You must file an Open Records Request to obtain a copy of a police report. Click here to file the request.

3. How do I commend or complain on an officer?

The Boerne Police Department enjoys hearing positive feedback from our citizens who come in contact with our officers. We also take complaints on our officers or staff very seriously. If a citizens wishes to commend or complain on an officer, they can submit a Commendation/Complaint Form at the link below. Commendations and Complaints are sent to the sergeants and up the chain of command all the way to the Chief of Police.

Complete a Commendation or Complaint Form

4. How can I file an Open Records Request?

An Open Request form must be completed prior to obtaining copies of videos, 911 audio recordings, and other documents not considered public record.

Click here to submit an Open Records request online.

5. What is the House Watch Program?

One of the services available to the citizens of Boerne is the House Watch Program. When leaving for vacation or when going out of town, you can request a house watch of your residence. As workload allows, patrol officers will drive by and check the security of your residence.

Request a House Watch Service.

6. What hours is the police station open?

We are open 24 hours a day, seven days a week. Records may only be picked up Monday through Friday, from 8 a.m. to 5 p.m. You may contact us by calling (830) 249-8645.

7. How do I handle speeding or reckless drivers in my neighborhood?

The Boerne Police Department utilizes a radar trailer that is set out at various locations within the city. The trailer is used to make drivers aware of their speed and to collect data to show what times traffic is the heaviest and what times traffic is the fastest. Complete the Traffic Enforcement Request form If you are interested in having the radar trailer or speed-monitoring officers set up on your street or in your neighborhood to monitor traffic issues. Email Sergeant James Gonzales for questions regarding the radar trailer.

Submit a Traffic Enforcement Request Form

8. How can I contact the local driver's license office?

The local driver's license renewal office is located at:
1415 E. Blanco Rd. Ste. 2
Boerne, TX 78006

Contact the office by phone at (830) 249-6335.

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UDC

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1. Why create a UDC?

By combining our codes, every property owner and developer will be able to find all development regulations in one document.  Additionally, the City can assure consistency to minimize confusion and contradiction between different ordinances, align development regulations with the Master Plan, and provide a more efficient development process.

2. How is the new UDC being created?

The City of Boerne contracted Mosaic Planning and Development Services, Inc, as the project consultant to draft the new UDC.  After two town hall meetings with the community and meetings with City Council and the Planning and Zoning Commission, input was gathered to create the document.  A UDC Steering Committee was formed which met monthly to review and provide feedback on draft sections of the code.  Additionally, the public was invited to provide comments through the UDC project website, various public meetings and hearings at Planning & Zoning Commission and City Council, and through an online survey.

3. What City codes are being replaced by the UDC?

The UDC will replace ordinances related to zoning, historic preservation, site design, subdivisions and platting, infrastructure design (streets, drainage, and access control), environmental design (floodplain, watershed protection, tree preservation, and steep slopes), parkland dedication, and signage.  

4. What does the UDC mean for residential property?

For most residential districts, the zoning change is simply a name change. Additionally, in the current code, there are a range of different lot types allowed for each residential district. In the proposed code, the setbacks have become uniform and are according to the smallest allowed lot type currently allowed. For example, if your home is on a large lot located in a district that allows for smaller lots, under the current code your home would need sometimes twice as much setback as your neighbor who has a smaller lot. In the new code, both homes are now treated equally regardless of the lot size when they are in the same residential zone. Also, townhomes will now have their own zoning category.

5. What does the UDC mean for commercial property?

In the current code, most of the commercial property in the City is zoned B-2 Highway Commercial.  Highway commercial zoning is not compatible in neighborhoods and on all of our commercial corridors.  The desire was to protect neighborhoods from intense commercial uses while also planning for a vibrant business community.  The proposed commercial districts now offer a wider range of commercial categories designed to be more compatible with the goals of our community as identified in the Boerne Master Plan.

6. What if my current Use is no longer allowed in my new zoning district? Do I have to stop the use?

No.  You may continue the use until such time as the use is no longer active (vacant) for a year or more.  If the use ceases to exist for a year or more, then the next use does need to be conforming with the new allowed Uses.  

7. What is an Overlay District?

An overlay district is a regulatory tool that creates a special zoning district placed over an existing base zoning.   For instance, our downtown area is in a Historic Overlay District.  While we will have an underlying zoning of C-3, the overlay will define special provisions, like additional uses or height restrictions that are in addition to what is defined in the base zoning of C-3.  We currently have five active overlay districts in the city.  The UDC will define seven overlay districts; Scenic Interstate, Entrance Corridor, River Road, Historic, Heritage, Downtown and SoBo.

8. What does the UDC mean for property located outside of the City?

In the State of Texas, cities cannot impose zoning regulations outside of the City limits. The City can impose certain restrictions allowed by the state in the area known as the City’s Extraterritorial Jurisdiction (ETJ).  For properties located in the City’s ETJ, rules applying to subdivisions, platting, stormwater, infrastructure, and signage apply.  

9. What if my current building becomes nonconforming? Do I have to bring into conformance under the new standards?

No.  The only reason you would need to bring your building into conformance with the new standards is if you build an addition that is more than 50% of the value of the current structure.  Then you must bring the structure into conformance with the new standards.  Otherwise, building may remain as it is.  No updates are required.

10. Where can I go for more information?

For more information and a schedule of upcoming public hearings, please visit the UDC website at https://www.ci.boerne.tx.us/1837/Unified-Development-Code-UDC. Should you have any questions or comments, please email [email protected], or you may call 830-248-1501.

Si necesita información en español, escribe [email protected]
o llamar por teléfono a 830-248-1630.