Customer Care and Billing

 

447 N. Main Street
Boerne, TX 78006

P.O. Box 1677
Boerne, TX 78006

(830) 249-9511 option 1

(830) 249-2580

Link: Customer Care and Billing Webpage

Email Customer Care
Email Billing

Regular Office Hours
Monday - Friday | 8 a.m. - 5 p.m.
Close at 4 p.m. every third Wednesday of the month

Weekends/Holidays/After Hours
Phone: (830) 248-1633

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Staff
Name Title Email Phone Additional Phone
Christian, Jill Customer Care & Billing Manager (830) 249-9511 Ext. 1136  
Slater, Jamie Customer Care Supervisor (830) 249-9511 Ext. 1137  
Flores, Sayge AMI Administrator & MT Supervisor (830) 249-9511 Ext. 1135 (830) 428-6779
Jonas, Gerald Meter Technician Crew Chief (830) 249-9511 Ext. 1144 (210) 836-6801
Ries, Stephen Meter Technician (830) 249-9511 Ext. 1335 (210) 331-0180
Ortiz, Robert Meter Technician (830) 249-9511 Ext. 1125 (830) 431-4545
Michaud, Tanya Customer Care & Billing Specialist (830) 249-9511 Ext. 1119  
Leonard, Shelly Customer Care & Billing Representative (830) 249-9511 Ext. 1134  
Koontz, Kristi Customer Care & Billing Representative (830) 249-9511 Ext. 1123  
Chasek, Amy Customer Care & Billing Representative (830) 249-9511 Ext. 1128  
Valerio, Daniela Customer Care & Billing Representative (830) 249-9511 Ext. 1127  
Flores, Kim Customer Care & Billing Representative (830) 249-9511 Ext. 1126  
Castro, April Customer Care & Billing Representative (830) 249-9511 Ext. 1102