News Flash


11 Stories
Posted on: December 8, 2023

Conserve water during the winter months, save money

A cup being filled with water

By continuing to conserve water during the winter months, Boerne Utilities water customers can save money on their water bill.

Boerne water utility customers should avoid landscape irrigation and reduce indoor water use as much as possible during the winte...

Learn about averaging.

Posted on: July 21, 2023

Boerne Utilities customers enter Stage 2 Water Restrictions

A lawn being watered by a sprinkler system

Amid the ongoing drought and continued triple digit temperatures in the region, Boerne Utilities water customers will enter Stage 2 Water Restrictions effective Monday, August 7, 2023. Stage 2 restrictions apply to potable and reclaimed water customers.

Learn the restrictions.

Posted on: June 21, 2023

Staff Profile: Roy Burgess on decades of consistency at Boerne Utilities

Roy Burgess

Behind every faucet you turn on, glass of water you drink, and commode you flush are the fine folks of the Boerne Utilities Water and Wastewater team, led by longtime Treatment Plant Superintendent Roy Burgess.

Burgess has been with the City of Boerne for ...

Learn more about Roy.

Posted on: May 15, 2023

City moves brush, bulk collection to second week of month

WM trash truck

Starting in June 2023, the City of Boerne’s residential collection provider WM will move its brush and bulk pickup to the second full week of the month.

This collection has been conducted during the first full week of the month since the program began a fe...

See the new schedule

Posted on: April 19, 2023

City collects enough brush after winter storm to fill Olympic-sized swimming pool

City employee loads brush into truck

Following the significant winter storm that impacted the City of Boerne in late January and early February, the City of Boerne Streets Department quickly pivoted from keeping roads ice-free during the storm to brush and tree collection afterwards.

In Febru...

See the details.

Posted on: April 14, 2023

Boerne Utilities notifies TCEQ of wastewater discharge

New City Hall and Utilities Signage

The City of Boerne Utilities has notified the Texas Commission on Environmental Quality (TCEQ) of an errant discharge of wastewater occurring on Friday, April 14, 2023.

Boerne Utilities was notified around 10:45 a.m. of a manhole overflow due to a clogged ...

Learn more.

Posted on: February 16, 2023

Rates increasing slightly for residential waste and recycling collection

Graphic reads: Rate Change for Trash and Recycling Customers

City of Boerne residential customers who have their garbage and recyclables collected through the City’s contract with WM (Waste Management) will see a slight increase in their monthly garbage bill beginning March 1, 2023. The increase amounts to less tha...

See the new rates.

Posted on: February 7, 2023

Winter Storm Recap: How the City Responded

A Boerne Utilities electric crews works from a cherry picker truck

February kicked things off in true winter fashion as we have experienced what we hope is our big winter weather event for the season. The brunt of last week's winter weather and cold temperatures are in the rearview mirror, and we wanted to provide a brie...

Read the update.

Posted on: January 26, 2023

City breaks ground on large sidewalk extension, utility improvement project

City leaders pose with shovels at groundbreaking ceremony

City leaders braved the colder weather on the morning of Wednesday, Jan. 25, 2023, to break ground on a much-need sidewalk expansion and utility improvement project in central Boerne.

The Capital Improvement Project will see the addition of nearly one mile...

Read about the project.

Posted on: November 28, 2022

Boerne Utilities customers can now pay bills by text message

Graphic reads: Pay your utility bill via text

The City of Boerne now offers a new text message payment option for Boerne Utilities customers. This option gives customers another safe and secure payment method available 24 hours a day, seven days a week.

If you are interested in this option, please fol...

Learn how to sign up.

Posted on: October 14, 2022

City rolls out new online chat feature for utility customers

graphic reads "new live chat for utilities customers"

Boerne Utilities customers have a new way to connect with a Customer Care representative in the form of an online chat feature.

The new live chat feature can be accessed by visiting the Boerne Utilities Customer Care and Billing webpage and clicking on the...

Learn about Live Chat.