News Flash

Boerne Utilities customers enter Stage 2 Water Restrictions

Amid the ongoing drought and continued triple digit temperatures in the region, Boerne Utilities water customers will enter Stage 2 Water Restrictions effective Monday, August 7, 2023. Stage 2 restrictions apply to potable and reclaimed water customers.

• Se...

Staff Profile: Roy Burgess on decades of consistency at Boerne Utilities

Behind every faucet you turn on, glass of water you drink, and commode you flush are the fine folks of the Boerne Utilities Water and Wastewater team, led by longtime Treatment Plant Superintendent Roy Burgess.

Burgess has been with the City of Boerne for ...

City moves brush, bulk collection to second week of month

Starting in June 2023, the City of Boerne’s residential collection provider WM will move its brush and bulk pickup to the second full week of the month.

This collection has been conducted during the first full week of the month since the program began a fe...

City collects enough brush after winter storm to fill Olympic-sized swimming pool

Following the significant winter storm that impacted the City of Boerne in late January and early February, the City of Boerne Streets Department quickly pivoted from keeping roads ice-free during the storm to brush and tree collection afterwards.

In Febru...

Boerne Utilities notifies TCEQ of wastewater discharge

The City of Boerne Utilities has notified the Texas Commission on Environmental Quality (TCEQ) of an errant discharge of wastewater occurring on Friday, April 14, 2023.

Boerne Utilities was notified around 10:45 a.m. of a manhole overflow due to a clogged ...

Rates increasing slightly for residential waste and recycling collection

City of Boerne residential customers who have their garbage and recyclables collected through the City’s contract with WM (Waste Management) will see a slight increase in their monthly garbage bill beginning March 1, 2023. The increase amounts to less tha...

Winter Storm Recap: How the City Responded

February kicked things off in true winter fashion as we have experienced what we hope is our big winter weather event for the season. The brunt of last week's winter weather and cold temperatures are in the rearview mirror, and we wanted to provide a brie...

City breaks ground on large sidewalk extension, utility improvement project

City leaders braved the colder weather on the morning of Wednesday, Jan. 25, 2023, to break ground on a much-need sidewalk expansion and utility improvement project in central Boerne.

The Capital Improvement Project will see the addition of nearly one mile...

Boerne Utilities customers can now pay bills by text message

The City of Boerne now offers a new text message payment option for Boerne Utilities customers. This option gives customers another safe and secure payment method available 24 hours a day, seven days a week.

If you are interested in this option, please fol...

City rolls out new online chat feature for utility customers

Boerne Utilities customers have a new way to connect with a Customer Care representative in the form of an online chat feature.

The new live chat feature can be accessed by visiting the Boerne Utilities Customer Care and Billing webpage and clicking on the...