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Staff Profiles

Posted on: November 28, 2023

Staff Profile: Denise Hessler is a bridge-builder in Finance

Denise Hessler

When it’s pay day for employees at the City of Boerne, there’s one person to thank for making sure each check is on time and calculated correctly.

Denise Hessler, Accountant I – Payroll, has been with the Finance Department for just a year and a half, but her impact on the City’s payroll process has already been noticeable.

She was nominated for two awards by her fellow employees during the City’s most recent employee recognition program. Colleagues describe her as a bridge-builder and credit her character and expertise for allowing her to quickly establish trust among other departments.

She processes payroll every other week for all City employees, a number that is usually around 280 people but jumps to over 300 in the summer months with seasonal workers at the municipal pool.

“You might think, ‘Oh, you do payroll. It’s probably the same thing every day.’ It is never the same thing,” Hessler said. “People probably don’t realize how many steps and verifications there are to actually get the money to their bank account.”

During payroll week, Hessler ensures each supervisor has approved timesheets for their direct reports and fields dozens of questions each day about the process and any discrepancies.

In addition to payroll, Hessler reconciles invoices for employees’ medical, dental, vision, and other benefits to ensure the City has been correctly invoiced. She also handles grant request to FEMA for reimbursement to the City for additional costs incurred during a declared natural disaster, such as the winter storm in February 2023. Her efforts ensure these federal dollars are available to cover employee overtime and even equipment.

Her work benefits the community by ensuring the employees who provide all the services our residents enjoy – from beautiful parks and open spaces to public safety and more – are paid accurately and on time.

“Working for the City, I like the people I work with. This is a good place to work, and the people are incredible,” Hessler said.

Originally from Colorado, she and her husband traded the mountains for the Hill Country in 2017. They enjoy the small-town charm of Boerne and the natural beauty of the surrounding area. She enjoys volunteering at City events like Dickens on Main and the Weihnachts Parade and seeing the community come together.


This profile is part of a series showcasing members of City staff who provide exemplary service. We want to spotlight their hard work and share behind-the-scenes things you might not know. Scroll down to see more profiles.