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Posted on: June 30, 2022

City of Boerne launches new tool to report water violations

Water sprinkler with text reading "new webpage for water violations"

Residents have a new tool to notify the City of Boerne of potential watering violations as we work together to conserve water and highlight the current Stage 2 Water Restrictions requirements.

Historical water data shows an increase in usage in the summertime stemming from customers using more water for the irrigation of their yards. During Stage 2 Water Restrictions, Boerne Utilities water customers can only water lawns with sprinklers one day per week. The City of Boerne monitors water usage and assesses warnings and fines to customers who aren't following these requirements. However, with more than 8,000 customers, Code Enforcement can use the community’s help identifying possible watering violations.

To this end, the City has created a webpage where residents can submit information and pictures of residences or businesses not complying with mandatory Stage 2 water conservation measures.

Click here to report a potential watering violation.

“We believe with continued education and compliance by our residents, we can remain in Stage 2 water conservation until we receive meaningful rainfall,” Mayor Tim Handren said. “But City Council and I are in full support of issuing warnings and fines for repeat violators. We all have a responsibility to make sure water, a very precious resource, remains available for everyone.”

The form requires the address of the suspected watering violation and the contact information for the person submitting the report. There is also an option to attach a picture of the potential violation.

The information is then sent to our Code Enforcement Office, where an officer will then investigate the report to determine if a violation has occurred, review water meter data, and issue applicable warnings or fines. Violators face fines up to $1,000 per violation.

Reminder, in Stage 2 Water Restrictions, both residential and commercial customers are permitted to use individual sprinklers or sprinkler systems for lawns, gardens, or other landscaped areas on only one designated day per week and at designated times.

On the designated watering day, sprinkler irrigation is only allowed between the hours of midnight to 11 a.m. and 7:00 p.m. to midnight. Another way to think of it is you can only water before 11 a.m. and after 7 p.m. on your assigned day. Weekend watering is not allowed during Stage 2.

Designated watering days are assigned according to the last number of the street address as follows:

  • 0 or 1 – Monday ONLY
  • 2 or 3 – Tuesday ONLY
  • 4 or 5 – Wednesday ONLY
  • 6 or 7 – Thursday ONLY
  • 8 or 9 – Friday ONLY

The City of Boerne is grateful for the support of the community as we protect and conserve our water resources.

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