Billing

Review the information and links on this page to learn about payment options, utility rates, utility forms, how to read your meter, and more.

If you have any questions, you can call Customer Care and Billing at (830) 249-9511 Monday – Friday from 8 a.m. – 5 p.m. You can also email Billing directly.

Payment Options

Payment Options

Boerne Utilities offers several ways to pay your bill.

See payment options.

Downloadable Forms

Forms

Find a list of documents and forms to manage your utility services.

See all forms.

Request Service

Rates

Review the current rates and how your bill is calculated.

Learn about Utility Rates.

Important Info

Billing/ Meter Reading

Look up the days of the month when your meter will be read.

See your schedule.

Utility Rates

How to Read Your Meter

Find out how to read your electric, gas, and water meters.

Learn about meter reading.

City of Boerne crews remove fallen tree from creek

Stormwater Utility Fee

Read about the Stormwater Utility Fee on your bill and why it’s important for the City.

Learn about the Stormwater Utility Fee.

  1. What type of deposits are accepted?
  2. When will my deposit be refunded?
  3. What if I have a question about my bill?
  4. Is the reading on my bill estimated?
  5. Are my meter readings correct?
  6. How can I use so much water?
  7. How do I apply for Utility Service?
  8. What utilities are provided by the City of Boerne Utilities?
  9. Where can I obtain additional information?
  10. What if I move to a different address?
View All FAQs