City Manager's Office

"Welcome to the Boerne City Manager's Office. Here at the City of Boerne we are focused on building a premier Hill Country community. Approximately 300 employees work diligently to provide exceptional service to our residents, businesses, and visitors." - Ben Thatcher, City Manager

Who We Are

The City of Boerne is a “Home-Rule” city that operates under a council-manager form of government. This form of government essentially means that the City Manager is the city official who is ultimately responsible for the overall management of City operations. The City Manager works in close partnership with the Mayor and City Council, who are responsible for setting the policy direction of the City.

The City Manager's Office, in coordination with the Finance Department, prepares and submits a structurally balanced budget which is tied back to the council's strategic direction. The City Manager's Office also assists the City Council in the development and formulation of policies, goals and objectives and keeps them informed of important community issues. In addition, City Manager’s Office staff provide legislative support, communication services, and legal services to city functions and operations.

  1. Mission | Vision | Values

Mission

We are building an exemplary Hill Country community by delivering high-quality, customer-focused essential services to all who live, work, and play in Boerne.

Vision

The City of Boerne is a model of an engaged and dynamic community centered on the tenants of:

  • Safety and Security
  • Financial Excellence
  • Economic Stability
  • Unique Community Charm
  • Historical Stewardship; and
  • Environmental Responsibility 

Values

We operate with a dedication to our core values and seek to exemplify them in all areas of our work.

  • Service: We improve our community and better people's lives.
  • Excellence: We perform at the highest level.
  • Integrity: We adhere to and demonstrate the highest ethical standards.
  • Respect: We value every person, our community and heritage, and our environment.
  • Collaboration: We cooperate to achieve the best outcomes.

Responsibilities

The City Manager’s Office is responsible for the following core services:

  • Implement and administer the general policies and procedures of the City as outlined by the City Council.
  • Facilitate good governance and provide strategic leadership to the City organization.
  • Ensure a strong and sustainable financial condition for the city.
  • Promote citizen engagement and governmental transparency.
  • Develop a high-performance organization.
  • Coordinate organizational development that supports the city’s vision, mission, and values.

City Manager and Assistant City Managers

The City Manager's Office includes City Manager Ben Thatcher and two Assistant City Managers – Kristy Stark and Danny Zincke. Click on the tabs below to learn more about their roles and experience.

  1. Ben Thatcher
  2. Kristy Stark
  3. Danny Zincke

Thatcher

Ben Thatcher, City Manager

Ben joined the City of Boerne as the City Manager in 2020. He loves a good strategy that allows players to make game-winning plays and drives the whole team to succeed. By setting and meeting goals, Ben strongly believes in the capabilities of local government to impact the quality of life of communities.

Ben grew up in a household that values the importance of public service with a father in city management, a brother who serves as a city attorney and former local city councilman, and three other brothers who work for local municipalities in North Texas. When not at work, he enjoys spending time with his wife and four children.

Read more about Ben.