Office of the City Manager
"Welcome to the Boerne City Manager's Office. Here at the City of Boerne we are focused on building a premier Hill Country community. Approximately 300 employees work diligently to provide exceptional service to our residents, businesses, and visitors."
Who we are
The City of Boerne is a “Home-Rule” city that operates under a council-manager form of government. This form of government essentially means that the City Manager is the city official who is ultimately responsible for the overall management of City operations. The City Manager works in close partnership with the Mayor and City Council who are responsible for setting the policy direction of the City.
The City Manager's Office, in coordination with the Finance Department, prepares and submits a structurally balanced budget which is tied back to the council's strategic direction. The City Manager's Office also assists the City Council in the development and formulation of policies, goals and objectives and keeps them informed of important community issues. In addition, City Manager’s Office staff provides legislative support, communication services and legal services to city functions and operations.
The City Manager’s Office is responsible for the following core services:
- Implement and administer the general policies and procedures of the City as outlined by the City Council.
- Facilitate good governance and provide strategic leadership to the City organization.
- Ensure a strong and sustainable financial condition for the city.
- Promote citizen engagement and governmental transparency.
- Develop a high-performance organization.
- Coordinate organizational development that supports the city’s vision, mission, and values.
Recipient of Strategic Government Resources “Innovative Thought Leader” award in 2015.
ICMA Credentialed Manager, 2013 - Professional credentialing recognition by the International City Management Association for local government managers who are qualified by a combination of education and experience, adherence to high standards of integrity, and an assessed commitment to lifelong learning and professional development.
Leadership North Texas, 2012-13 - A graduate-level leadership program provided by the North Texas Commission aimed at recruiting, developing and supporting leaders who have a commitment to civic engagement, learning, collaboration.
Leadership ICMA, 2009 - A competitive, intensive two-year ICMA University program designed to cultivate key competencies needed for successful leadership at all levels of local government management.
Senior Executive Institute, Cooper Center for Public Service, University of Virginia, 2008 - Participated in an executive development program focusing on the top leadership of public organizations and offering an integrated approach to professional development for local government leaders and managers based on the High Performance Organization model.
International City Management Association - Served on the Conference Planning Committee, 2009
North Texas City Management Association - Board member 2012-2014; 2019-2020
Texas City Management Association - Served on the Membership Committee, 2006, 2013 and University relations Task Force, 2006
Urban Management Assistants of North Texas - Professional Development Co-Chair, 2007 and Conference Committee Co-Chair, 2006
University of North Texas Public Administration Advisory Board - Boardmember, 2012 – Current; Chair from 2016-2019
He loves a good strategy that allows players to make game-winning plays and drives the whole team to succeed. By setting and meeting goals, Ben strongly believes in the capabilities of local government to impact the quality of life of communities.
Mr. Thatcher grew up in a household that values the importance of public service with a father in city management, a brother who serves as a city attorney and former local city councilman, and three other brothers who work for local municipalities in North Texas. When not at work, he enjoys spending time with his wife and four children.