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ServiceDescriptionSubmit Form
Brush Pick-UpThis is a monthly service for residential customers. Requests must be scheduled by end of current month to be eligible for pick-up beginning the first week of the upcoming month.

Starting March 1, 2020, the new Brush Pickup Policy rules in effect are as follows:

  • City crews will service one pick-up per address, per calendar year.
  • Each additional brush pick-up request will cost $25.00 plus tax.
Read Brush Pick-Up Policy (PDF)
Submit Brush Pick-Up Form
Replace Recycle BinIndicate if recycle bin has been lost, stolen, or broken.Submit Replace Recycle Bin Form
Replace Waste wheelerIndicate if waste wheeler has been lost, stolen, or broken.Submit Replace Waste wheeler Form 
Bulk Item Pick-UpBulky item pick-up is monthly - the first full week of each month. Please refer to the calendar at www.ci.boerne.tx.us/ for the exact date. There is no need to call Customer Service to request this service; just have your items out by 7am on Monday morning on the first full week of the month.


EBillSign up for paperless billing. The most convenient way to receive your utility bill.Submit EBill Form