Skip to Main Content

Loading

Loading
Utilities Home Page
Go to Site Search
  1. Customer Care and Billing
  2. Operations and Construction
  3. I want to...
  1. Stage 2 Water Restrictions

    Boerne Utilities customers enter Stage 2 Water Restrictions

    The City of Boerne is currently in Stage 2 Water Restrictions with mandatory drought conservation measures.

  2. WM employees carry a couch

    City moves brush, bulk collection to second week of month

    Starting June 2023, the City of Boerne’s residential collection provider WM will move its brush and bulk pickup to the second full week of the month.

Online Payments
Garbage & Recycling
Water Restrictions
Water Quality Report
Outage Instructions
Distributed Generation
Utility Rates
Residential Services
Commercial Services
Customer Care Forms
Water Dashboard
Backflow Prevention
  1. Popular Links

  1. Payment Options
  2. Paperless Billing
  3. Stormwater Utility Fee
  1. Brush Collection
  2. Bulky Trash Collection
  3. Hazardous Waste Collection
  1. Call Before You Dig
  2. Report Watering Violations
  3. Utilities Rules and Regulations
/QuickLinks.aspx
  1. City Calendar

December 2023

S M T W T F S
26 27 28 29 30 1 2
3 4 5 6 7 8 9
10 11 12 13 14 15 16
17 18 19 20 21 22 23
24 25 26 27 28 29 30
31 1 2 3 4 5 6
  1. Mon, Dec 11 - Fri, Dec 15

    Bulky Item Collection Week
  2. Tue, Dec 12

    City Council Meeting
  3. Thu, Dec 14

    Design Review Committee
  1. Tue, Dec 19

    B.O.N.D. - Boerne Open Neighborhood Discussion
  2. Mon, Dec 25 - Tue, Dec 26

    Christmas | City Offices & Trash/Recycling Schedule
  3. Tue, Dec 26

    City Council Meeting (CANCELED)
View Full Calendar
/Calendar.aspx
  1. Utilities Spotlight

  1. A cup being filled with water

    Conserve water during the winter months, save money

    Conserving water indoors and especially outdoors during this timeframe can mean savings on the sewer portion of your Boerne Utilities bill next year. Learn about averaging.
  2. A lawn being watered by a sprinkler system

    Boerne Utilities customers enter Stage 2 Water Restrictions

    The City of Boerne is currently in Stage 2 Water Restrictions which limits lawn watering with sprinklers to just one day per week during designated hours. Learn the restrictions.
  3. Roy Burgess

    Staff Profile: Roy Burgess on decades of consistency at Boerne Utilities

    Over his nearly 40-year career at Boerne Utilities, Burgess has ensured the quality of our drinking water. Learn more about Roy.
  4. WM trash truck

    City moves brush, bulk collection to second week of month

    Starting in June, the City of Boerne’s residential collection provider WM will move its brush and bulk pickup to the second full week of the month. See the new schedule
  5. City employee loads brush into truck

    City collects enough brush after winter storm to fill Olympic-sized swimming pool

    Crews collect year's worth of brush in just two months. See the details.
  6. New City Hall and Utilities Signage

    Boerne Utilities notifies TCEQ of wastewater discharge

    The City of Boerne Utilities notified the Texas Commission on Environmental Quality of an errant discharge of wastewater occurring on Friday, April 14, 2023. Learn more.
  7. Graphic reads: Rate Change for Trash and Recycling Customers

    Rates increasing slightly for residential waste and recycling collection

    The increase amounts to less than a dollar per month for customers, starting March 1, 2023. See the new rates.
  8. A Boerne Utilities electric crews works from a cherry picker truck

    Winter Storm Recap: How the City Responded

    Check out this brief update on how the City of Boerne prepared and responded to February's ice storm. Read the update.
  9. City leaders pose with shovels at groundbreaking ceremony

    City breaks ground on large sidewalk extension, utility improvement project

    Project to add new sidewalks, water main line at Bandera Road, Frey Street, and Oak Park Drive. Read about the project.
  10. Graphic reads: Pay your utility bill via text

    Boerne Utilities customers can now pay bills by text message

    The City of Boerne now offers a new text message payment option for Boerne Utilities customers. Learn how to sign up.
  11. graphic reads &#34new live chat for utilities customers&#34

    City rolls out new online chat feature for utility customers

    Boerne Utilities customers have a new way to connect with a Customer Care representative in the form of an online chat feature. Learn about Live Chat.
View All News
/CivicAlerts.aspx
  1. Connect With Us

Facebook
Twitter
YouTube
NextDoor
  1. Boerne Utilities home page

Contact Us

  1. Customer Care and Billing
    447 N. Main Street
    Boerne, TX 78006

    Phone: (830) 249-9511 (option 1)
    Fax: (830) 249-2580
    Weekends, Holidays and After Hours: (830) 248-1633

  1. Hours
    Monday — Friday
    8 a.m. — 5 p.m.

    Close at 4 p.m. every third Wednesday of the month

Quick Links

  1. Bandera Electric Cooperative
  2. Pedernales Electric Cooperative
  3. Kendall County
  4. Boerne ISD
  5. Interactive Garbage and Recycling Routes (ESRI map)
  6. Hours
  7. Staff Directory
  8. FAQs
/QuickLinks.aspx

Site Links

  1. Home
  2. Site Map
  3. Accessibility
  4. Privacy Policy
  5. Employee Portal
  6. Webmail
/QuickLinks.aspx
Government Websites by CivicPlus®
Arrow Left Arrow Right
[]
Slideshow Left Arrow Slideshow Right Arrow