If you smell gas, suspect carbon monoxide, or think you might – leave the area immediately. From a safe distance, call 911 and the City of Boerne at (830) 248-1633, 24 hours a day, 7 days a week. The City of Boerne will dispatch qualified personnel immediately to investigate at no cost. If you discover a leak, DO NOT attempt to fix it on your own.
The City of Boerne works diligently to keep our natural gas distribution system safe and reliable. We routinely survey and monitor our natural gas system for leaks using a variety of specialized leak detection equipment. We also rely on the public to call us if a leak is suspected.
How to Recognize a Gas Leak
- Smell: A distinctive rotten egg odor is added to natural gas.
- Listen: Listen for an unusual hissing or blowing sound around gas appliances or gas lines.
- Look: Watch for blowing dirt, dry spots in moist areas, or dead grass in areas near gas lines.
If You Suspect a Gas Leak
- Do not turn any lights on or off, smoke, use a cellphone, or operate a vehicle or other equipment that might cause a spark.
- Do not try to locate the leak yourself.
- Leave the area immediately.
- Call the City of Boerne at 830-248-1633.
Read more Natural Gas Safety Information. For more information on gas safety, please contact the City of Boerne Utilities Department at (830) 248-1538.