Payment Options

Please read carefully. Submitting your payment online indicates that you understand and accept these terms of use.


Your must register to use online utility payments. This requires a valid email address as your username, which is used by the system to send you a confirmation email upon payment being successfully accepted. You will also need your utility account number and the amount of your last payment in order to setup and access your account. To register, go to the bottom of the page and click on make a payment online, then choose Utility Billing.

Please Note

We are unable to accept checks for online payments at this time. Credit cards / Debit Cards only.

There is a 24 hour delay between the time your account is updated in our office and the time that information is displayed on the payment website. Always be aware that the information you are viewing on the payment website is the previous days information. Therefore, if a penalty has been posted to your account on the day you make your payment - it will not be reflected on the website for 24 hours after posting.

Credit Card limit without processing fee = $3,000, a 3% processing fee will be assessed on any portion in excess of $3,000. Partial payment to avoid assessment of the fee will also be subject to the 3% processing fee.

To avoid duplicate payments, please be patient when making your payment online. Once you have submitted your payment, wait for the confirmation. If you suspect you have made a duplicate payment, please contact us at 830-249-9511 on the next business day.

Automatic Draft Options

  • Print out, complete, and return a copy of the draft form (PDF).
  • This form can be returned to Customer Service on the first floor of City Hall Monday through Friday between 8 a.m.& 5 p.m., scanned and emailed to Customer Service, or placed in the overnight drop box outside of City Hall.

Other ways to pay

Utility payments are due in our office no later than 5 p.m. on the billing due date - whether paid in person, by drop box, by mail, or online. Payments made after that deadline are subject to penalty.

You can make your payment in any of the following ways: 

At City Hall

447 N Main Street
Boerne, TX 78006

Payments can be made Monday through Friday and between 8 a.m. to 5 p.m.

Payment methods accepted include:

  • Cash
  • Check
  • Credit card
  • Money order / cashier’s check

Payment Drop Box

The payment drop box is located at:
447 N Main Street
Boerne, TX 78006

Drop off is available 24 hours a day, seven days a week. Payments are collected Monday through Friday, from 8 a.m. to 3 p.m.

Payment methods include:

  • Check
  • Money order / cashier’s check

Over The Phone

When you choose to make a payment by credit/debit card over the phone, you will be transferred to our secure payment system. A Technology Fee of $1.25 will be applied to your card when paying over the phone. The fee will appear as a separate transaction on your credit card/bank statement. An example of how the transaction fee will appear on your statement is below.

Sample Credit Card Statement