Skip to Main Content

Loading

Loading
  1. Customer Care and Billing
  2. Operations and Construction
  3. I want to...
Boerne Utilities Primary Logo
Go to Site Search
Stormwater Utility
Online Payments
FAQs
Garbage & Recycling
Water Restrictions
Customer Care
  1. Utilities Help

    Center

utility rates
Residential Services
Boerne Water
Dashboard
payment options
rules & regulations
Commercial Services
paperless billing
downloadable forms
outage instructions (PDF)
  1. City Calendar
  2. Library Calendar
  1. City Calendar

Upcoming Events from the City of Boerne

  1. Tue, Mar 28

    City Council Meeting
    Read On

  2. Mon, Apr 3 - Fri, Apr 7

    Bulky Item Collection Week
    Read On

  3. Mon, Apr 3

    Planning and Zoning Commission
    Read On

  1. Tue, Apr 4

    Historic Landmark Commission
    Read On

  2. Tue, Apr 11

    City Council Meeting
    Read On

  3. Thu, Apr 13

    Design Review Committee
    Read On
View All
/Calendar.aspx
  1. Library Calendar

Upcoming events from the Patrick Heath Public Library

  1. Fri, Mar 24

    Active Movement - Qi gong, Fridays @ 10 am
    Read On

  2. Fri, Mar 24

    Bookshop Under the Windmill, Fridays @ 10 am
    Read On

  3. Fri, Mar 24

    Friday Fight Club for Teens, Fridays @ 4 pm
    Read On

  1. Sat, Mar 25

    Radio Storytime: EVERY SATURDAY!
    Read On

  2. Sat, Mar 25

    Bookshop Under the Windmill, Saturdays @ 10 am
    Read On

  3. Sat, Mar 25

    Inishfree School of Irish Dancing Performance
    Read On
View All
/Calendar.aspx

  1. Boerne News

  1. Graphic reads: Rate Change for Trash and Recycling Customers

    Rates increasing slightly for residential waste and recycling collection

    The increase amounts to less than a dollar per month for customers, starting March 1, 2023. See the new rates.
  2. Option for Tree Limb Brush Collections 16x9

    How to have brush picked up after winter storm

    City details several ways to clear downed limbs from ice storm. See the options.
  3. A Boerne Utilities electric crews works from a cherry picker truck

    Winter Storm Recap: How the City Responded

    Check out this brief update on how the City of Boerne prepared and responded to February's ice storm. Read the update.
  4. City leaders pose with shovels at groundbreaking ceremony

    City breaks ground on large sidewalk extension, utility improvement project

    Project to add new sidewalks, water main line at Bandera Road, Frey Street, and Oak Park Drive. Read about the project.
  5. Graphic reads: Pay your utility bill via text

    Boerne Utilities customers can now pay bills by text message

    The City of Boerne now offers a new text message payment option for Boerne Utilities customers. Learn how to sign up.
  6. graphic reads &#34new live chat for utilities customers&#34

    City rolls out new online chat feature for utility customers

    Boerne Utilities customers have a new way to connect with a Customer Care representative in the form of an online chat feature. Learn about Live Chat.
  7. Graphic reads &#34Utilities Director talks Water Conservation&#34 over picture of Boerne City Lake

    Q&A: Talking water with Boerne Utilities director

    We checked in with Boerne Utilities Director Mike Mann to get the latest on several water-related topics. Hear from Boerne Utilities Director Mike Mann.
  8. Water sprinkler with text reading &#34new webpage for water violations&#34

    City of Boerne launches new tool to report water violations

    Webpage created to help conserve water during Stage 2 Water Conservation. Learn about water conservation.
  9. Jeff Carroll, Chris Shadrock, and Jill Christian pose with TAMIO award

    City receives statewide recognition for PSA/Marketing

    City recognized for communications work on launch of Stormwater Utility. Read on...
  10. graphic of water faucet with words &#34Drinking Water Quality Report&#34 and Boerne Utilities logo

    Annual report shows Boerne's drinking water meets or exceeds EPA requirements

    The City of Boerne Utilities has released its Annual Drinking Water Quality Report. Read on...
  11. City of Boerne employees volunteering

    City employees volunteer at local nonprofits for Give Back Days

    City employees from various departments teamed up on four days during the month of December. Read on...
  12. digging working in garden

    Remember to call 811 before you dig

    Founded in 1984, the non-profit Texas 811 is the largest one-call contact notification center in the country with more than 2,000 members. Read on...
  13. New City Hall and Utilities Signage

    Online bill pay to get new look in early April

    Boerne residents who utilize online payments for utility bills or municipal court payments will notice a new look by April 1. Read on...
View All
/CivicAlerts.aspx

  1. City of Boerne Logo

    Customer Care and Billing

    447 N. Main Street
    Boerne, TX 78006

    Phone: (830) 249-9511 (option 1)
    Fax: (830) 249-2580
    Weekends, Holidays and After Hours
    After hours: (830) 248-1633

Hours

  1. Monday - Friday
    8 a.m. to 5 p.m.


    Close at 4 p.m. every third Wednesday of the month

Quick Links

  1. Bandera Electric Cooperative
  2. Pedernales Electric Cooperative
  3. Kendall County
  4. Boerne ISD
  5. Interactive Garbage and Recycling Routes (ESRI map)
/QuickLinks.aspx

Helpful Links

  1. Hours
  2. Staff Directory
  3. FAQs
/QuickLinks.aspx

Site Links

  1. Home
  2. Site Map
  3. Accessibility
  4. Copyright Notices
  5. Webmail
  6. Employee Portal
  7. Government Websites by CivicPlus®
/QuickLinks.aspx
Arrow Left Arrow Right
[]
Slideshow Left Arrow Slideshow Right Arrow