How to Read Your Meter

Meters for electricity, gas, and water are read on a monthly basis by Boerne Utilities. Each meter is read in a different way. Review the information on this page to learn how to read the electric, gas, and water meters at your home or business.

For more information on reading your meter, call Customer Care and Billing at (830) 249-9511.

  1. Electric Meters
  2. Gas MeteRs
  3. Water Meters

Residential Electric Meters

Residential electric meters are read and billed in kilowatt hours (kWh). The meters are read on a monthly basis and the current month's reading is subtracted from the previous month's reading. The result is the consumption for the current month's bill.

Commercial Electric Meters

Commercial electric meters may or may not have a demand meter installed. If the service is three phase service, there will probably be a demand meter on the service. A demand meter is a special type of service meter that records both energy consumed (kWh) and the rate of consumption in kilowatts (kW). The demand reading will register the highest kW demand during the meter reading period until it is manually reset when the meter is read.

How to Read Your Meter

Dial Electric Meters

The dials move both clockwise and counter clockwise. Read the dials from left to right. If a pointer is between two numbers, use the smallest number. If it cannot be determined if the pointer is past a number, look at the dial to the right. If that pointer has not passed zero, choose the smaller number on the dial in question.

Dial Meters

Digital Electric Meters

Simply read the number across, from left to right.

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