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How to Read Your Meter
Meters for electricity, gas, and water are read on a monthly basis by Boerne Utilities. Each meter is read in a different way. Review the information on this page to learn how to read the electric, gas, and water meters at your home or business.
For more information on reading your meter, call Customer Care and Billing at (830) 249-9511.
Residential Electric Meters
Residential electric meters are read and billed in kilowatt hours (kWh). The meters are read on a monthly basis and the current month's reading is subtracted from the previous month's reading. The result is the consumption for the current month's bill.
Commercial Electric Meters
Commercial electric meters may or may not have a demand meter installed. If the service is three phase service, there will probably be a demand meter on the service. A demand meter is a special type of service meter that records both energy consumed (kWh) and the rate of consumption in kilowatts (kW). The demand reading will register the highest kW demand during the meter reading period until it is manually reset when the meter is read.
How to Read Your Meter
Dial Electric Meters
The dials move both clockwise and counter clockwise. Read the dials from left to right. If a pointer is between two numbers, use the smallest number. If it cannot be determined if the pointer is past a number, look at the dial to the right. If that pointer has not passed zero, choose the smaller number on the dial in question.
Digital Electric Meters
Simply read the number across, from left to right.
Residential and Commercial Gas Meters
Residential and commercial gas meters are read in cubic feet (CF). The gas is billed in hundreds of cubic feet (CCF).
The last two digits on the right side of a digital gas meter are dropped for readings. All dial indicators are read and included on a dial gas meter.
How to Read Your Meter
Digital Gas Meters
Read the dial from left to right, dropping the last two digits.
Dial Gas Meters
Read the dials from left to right. If a pointer is between two numbers, use the smallest number. If it cannot be determined if the pointer is past a number, look at the dial to the right. If that pointer has not passed zero, choose the smaller number on the dial in question.
Residential and Commercial Water Meters
Residential and commercial water meters are read in one hundred gallon increments. By deducting the previous month's reading from the current month's reading, you can obtain the amount of gallons used and billed on the current month's bill.
How to Read Your Meter
When reading a water meter, the last two digits on the right of the dial are dropped and not included in the reading. Therefore, if the meter dial reads 0369200, the actual reading would be 03692.
How to Find Water Leaks
Even the smallest leaks in your house add up to gallons of wasted water and potentially hundreds of dollars per year on your water bill. Unfortunately leaks are not always obvious and can go a long time before being noticed. You can save a little money by doing some basic tests on your own before calling in the professionals. Review these DIY ways to check for leaks.