This page includes of a list of various forms related to the management of your Boerne Utilities account and services.
Forms can be submitted to Customer Care and Billing by email to [email protected], by fax to (830) 249-2580, or in person at City Hall, located at 447 N. Main St. in Boerne.
If you’re having trouble finding the form you need or have any questions, you can call (830) 249-9511 Monday – Friday from 8 a.m. – 5 p.m.
Utility Management Forms
Disconnect Utility Service
Letter of Credit from the City of Boerne
Complete the Letter of Credit form to request a letter of credit from the City of Boerne.
City of Boerne Utility Rules and Regulations
Review the City of Boerne Utilities Rules and Regulations document, covering services including electric, gas, water, garbage, and wastewater.
Request for Disclosure of Information Maintained by the City of Boerne Utilities Department
ACH Draft Form
Download the ACH Draft Form to sign up for, change, or cancel automatic utility payments.
Complete the Paperless Billing form to sign up for email-only billing.
Average Monthly Payment Plan
Download the AMP enrollment form to sign up to pay an average of your utility bills over the last 12 months.
Download the AMP cancellation form to stop paying an average monthly payment.
Water Leak Adjustment Request
Download the Water Leak Adjustment Form if you had a leak at your residence or business and would like to request a bill adjustment.
One-Time Sewer Adjustment
Download the One-Time Sewer Adjustment form to request a one-time adjustment to your utility bill.
Other Utility Programs
Critical Care Program Application
Download the Critical Care Program Application to enroll in the program.
Disabled Citizen Benefit
Good Neighbor Fund
Download the Good Neighbor Fund form to sign up to help support Boerne neighbors with financial challenges who have trouble paying their utility bills.
Senior Citizen Benefit Program
Download the Senior Citizen Benefit Program form if you are a senior citizen and need more time to pay your utility bill.
Weatherization Assistance Program
Learn about the Weatherization Assistance Program offered by the Alamo Area Council of Governments.