Technology & Management

The Communications Center continues to obtain state-of-the-art technology to provide fast and effective emergency communication services. Personnel use technological resources such as:
  • Computer-aided dispatch (CAD)
  • Mobile computers
  • Records management system (RMS)
  • Sophisticated radio communication
These help staff members process requests and expedite the dispatch of emergency calls from citizens to the appropriate agency.

Management Personnel
Management of operations, equipment, and personnel is the responsibility of the Telecommunications Manager. Daily operations are handled by the on-duty shift supervisor.

The Communications Center is presently authorized for a staff of 12 full-time personnel.